HP C4106A HP LaserJet 6L Printer - User Manual - Page 36
Problem, Cause, Solutions
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Problem Cause Solution(s) Background scatter appears on a printed page. Background scatter results from bits of toner distributed on the front or back of a printed page. Background scatter often is isolated to a specific area of the page. Change the paper type, weight, or surface finish. To order HP's paper specification guide, see "Accessories and Supplies Information" in appendix A. If background scatter occurs on an envelope, try moving the text to an area with no seams. Printing on seams can cause this problem. If this problem occurs on the back of a printed page, it may be caused by spilled toner inside the printer. See "Cleaning Your Printer" in this chapter. The page is The toner cartridge may not be installed completely black. properly. Remove the cartridge and reinstall it. See "Installing the HP LaserJet Toner Cartridge" in chapter 1. The toner cartridge may be defective and The toner cartridge may still be under need replacing. warranty. See "HP LaserJet Toner Cartridge Warranty" in appendix A. Characters are only partially printed (also referred to as dropouts). The printer may need to be repaired if See the support pages at the front of this the problem continues after replacing the manual for support options. toner cartridge. A single sheet of paper may be defective. Try reprinting the job. The print density may need adjusting. Adjust the print density through your software or printer driver. The moisture content of the paper may be inconsistent or the paper may have moist or wet spots on the surface. Use paper from a fresh ream or a different source. To order HP's paper specification guide, see "Accessories and Supplies Information" in appendix A. The paper may have been damaged by inconsistent manufacturing processes. Try using paper from a different source. To order HP's paper specification guide, see "Accessories and Supplies Information" in appendix A. 4 Troubleshooting EN Troubleshooting 4-9