HP Color LaserJet 9500 HP Color LaserJet 9500nand 9500hdn - User Guide - Page 216

Customer support options worldwide, Information from the printer

Page 216 highlights

http://www.hp.com/support/lj9500 Customer support options worldwide Information from the printer Before visiting the printer support website or contacting customer support, fill in and print the following information and diagnostic pages. Use the second column to record specific information about the products that you own. Information Printer model Specific to your products Printer serial number Brand and model of your computer Operating system of your computer Version of printer driver Configuration page Print quality troubleshooting pages How to find Upper-right corner of the front doors of the printer Inside the front doors, in the lower-right corner See the documentation that came with your computer See the documentation that came with your computer Click Print, click Properties, and then, on the Basics tab, click About. See "Configuration page" on page 142. See "Using the Print Quality Troubleshooting Pages" on page 62. 214 Chapter 8 - Service and support Rev. 1.0

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214
Chapter 8 – Service and support
Rev. 1.0
Customer support options worldwide
Information from the printer
Before visiting the printer support website or contacting customer support, fill in and print the following information and
diagnostic pages. Use the second column to record specific information about the products that you own.
Information
Specific to your products
How to find
Printer model
Upper-right corner of the front doors of the
printer
Printer serial number
Inside the front doors, in the lower-right corner
Brand and model of your computer
See the documentation that came with your
computer
Operating system of your computer
See the documentation that came with your
computer
Version of printer driver
Click
Print
, click
Properties
, and then, on the
Basics
tab, click
About
.
Configuration page
See “Configuration page” on page 142.
Print quality troubleshooting pages
See “Using the Print Quality Troubleshooting
Pages” on page 62.