HP D2460 User Guide - Page 5

Contents 11 Troubleshooting Error messages...63 Print cartridge error messages 63 Other error messages...64 Installation problems...64 Power light is on or flashing...66 What the flashing light means 67 If an error message appears 67 If no error message appears 67 Printer does not print...67 Verify the following...67 Check the printer cable connection 68 Printer is stalled...69 If the printer still does not print 69 Document prints slowly...69 Print cartridge problems...70 Paper problems...73 Paper jam...73 Out of paper message...75 Printer prints on multiple sheets at once 75 Photos do not print correctly...76 Check the paper tray...76 Check the printer properties 76 Problems with borderless documents 76 Borderless printing guidelines 76 Image is printed at an angle 77 Fading occurs on the edges of a photo 77 Photo has an unwanted border 77 For small photo paper 78 For small photo paper with a tear-off tab 78 Print quality is poor...79 Document is misprinted...80 Text and images are misaligned 81 Document is printed off-center or at an angle 81 Parts of the document are missing or printed in the wrong place 81 Envelope is printed at an angle 81 Document does not reflect the new print settings 81 If you continue to have problems 82 A HP support Ink cartridge warranty information 84 Support process...84 HP support by phone...85 Phone support period...85 Placing a call...85 After the phone support period 85 B Order supplies Order paper or other media...86 Order print cartridges...86 Order other supplies...86 3