HP DL165 HP ProLiant DL165 Generation 5 Software Configuration Guide - Page 34

POST error indicators, Recoverable POST Errors

Get HP DL165 - ProLiant - G6 PDF manuals and user guides
UPC - 884962026601
View all HP DL165 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 34 highlights

These diagnostics, which reside in the BIOS ROM, isolate server-related logic failures and indicate the board or component that needs to be replaced, as indicated by the error messages. Most server hardware failures are accurately isolated during POST. The number of tests displayed depends on the configuration of the server. POST error indicators When POST detects a system failure, it either: • Displays a POST error message • Emits a series of beep codes (requires an optional expansion board) Recoverable POST Errors Whenever a non-fatal error occurs during POST, an error message describing the problem appears onscreen. These text messages are displayed in normal video (white text on black background). It shows the details of the error. The following is an example of a POST error message: Error message 1 of 1: Error code 0103 Keyboard not detected - Keyboard error In some cases an error message may include recommendations for troubleshooting or require that you press the Enter key to display recommendations. Follow the instructions on the screen. Table 21 lists the most common POST error messages with their corresponding troubleshooting recommendation. It is recommended that you correct the error before proceeding, even if the server appears to boot successfully. If your system displays one of the messages marked below with an asterisk (*), write down the code and message and contact your HP Customer Support provider. When no POST error message is displayed but the server stops during POST, listen for beep codes. Table 21 POST Error Messages Error code 0200 0210 0211 0212 0220 Error message Description/corrective action Failure Fixed Disk Fixed disk is not working or not configured properly. 1 Run Setup and check if the fixed-disk type is correctly identified. 2 Check to see if fixed disk is attached properly. Stuck key Stuck key on keyboard. 1 Locate the stuck key on your keyboard and release it. 2 Reboot the server. Keyboard error Keyboard not working. Verify that the keyboard cable is securely connected to the keyboard port (not the mouse port) on the rear panel of the server. If the problem persists, replace the keyboard or contact your HP Customer Support provider. Keyboard Controller Failed Keyboard controller failed test. Monitor type does not The attached monitor cannot be correctly identified by Setup. match CMOS - Run SETUP Run Setup and check if the monitor type is correctly identified. System BIOS configuration 34

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
System BIOS configuration 34
These diagnostics, which reside in the BIOS ROM, isolate server-related logic failures and indicate the
board or component that needs to be replaced, as indicated by the error messages. Most server
hardware failures are accurately isolated during POST. The number of tests displayed depends on the
configuration of the server.
POST error indicators
When POST detects a system failure, it either:
•
Displays a POST error message
•
Emits a series of beep codes (requires an optional expansion board)
Recoverable POST Errors
Whenever a non-fatal error occurs during POST, an error message describing the problem appears
onscreen. These text messages are displayed in normal video (white text on black background). It
shows the details of the error. The following is an example of a POST error message:
Error message 1 of 1: Error code 0103
Keyboard not detected - Keyboard error
In some cases an error message may include recommendations for troubleshooting or require that you
press the
Enter
key to display recommendations. Follow the instructions on the screen.
Table 21
lists the most common POST error messages with their corresponding troubleshooting
recommendation.
It is recommended that you correct the error before proceeding, even if the server appears to boot
successfully. If your system displays one of the messages marked below with an asterisk (*), write
down the code and message and contact your HP Customer Support provider.
When no POST error message is displayed but the server stops during POST, listen for beep codes.
Table 21
POST Error Messages
Error code
Error message
Description/corrective action
0200
Failure Fixed Disk
Fixed disk is not working or not configured properly.
1
Run Setup and check if the fixed-disk type is correctly identified.
2
Check to see if fixed disk is attached properly.
0210
Stuck key
Stuck key on keyboard.
1
Locate the stuck key on your keyboard and release it.
2
Reboot the server.
0211
Keyboard error
Keyboard not working.
Verify that the keyboard cable is securely connected to the
keyboard port (not the mouse port) on the rear panel of the server.
If the problem persists, replace the keyboard or contact your HP
Customer Support provider.
0212
Keyboard Controller
Failed
Keyboard controller failed test.
0220
Monitor type does not
match CMOS - Run SETUP
The attached monitor cannot be correctly identified by Setup.
Run Setup and check if the monitor type is correctly identified.