HP Designjet T120 HP Designjet T120 and T520 ePrinter Series - User's Guide - Page 116

Lines are too thick, too thin or missing, Lines appear stepped or jagged, Maximum detail

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Lines are too thick, too thin or missing 1. Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software. See View information about the paper on page 39. 2. Check that you are using appropriate print-quality settings for your purposes (see Printing on page 42). Select the custom print-quality options in the driver dialog, and try turning on the Maximum detail option (if available). 3. If the resolution of your image is greater than the printing resolution, you may notice a loss of line quality. You can find the Max. Application Resolution option in the driver dialog's Advanced tab, under Document Options > Printer Features. 4. If lines are too thin or missing, print the Print Quality Diagnostic Report. See The Print Quality Diagnostic Report on page 79. 5. If the problem remains, perform paper advance calibration: see Recalibrate the paper advance on page 87. If the problem persists despite all the above actions, contact your customer service representative for further support. Lines appear stepped or jagged If lines in your image appear stepped or jagged when printed: 1. The problem may be inherent in the image. Try to improve the image with the application you are using to edit it. 2. Check that you are using appropriate print-quality settings. See Printing on page 42. 3. Select the custom print-quality options in the driver dialog, and turn on the Maximum detail option (if available). 108 Chapter 13 Troubleshooting print-quality issues ENWW

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Lines are too thick, too thin or missing
1.
Check that the paper type you have loaded corresponds to the paper type selected in the front
panel and in your software. See
View information about the paper
on page
39
.
2.
Check that you are using appropriate print-quality settings for your purposes (see
Printing
on page
42
). Select the custom print-quality options in the driver dialog, and try turning on the
Maximum detail
option (if available).
3.
If the resolution of your image is greater than the printing resolution, you may notice a loss of line
quality. You can find the
Max. Application Resolution
option in the driver dialog's
Advanced
tab, under
Document Options
>
Printer Features
.
4.
If lines are too thin or missing, print the Print Quality Diagnostic Report. See
The Print Quality
Diagnostic Report
on page
79
.
5.
If the problem remains, perform paper advance calibration: see
Recalibrate the paper advance
on page
87
.
If the problem persists despite all the above actions, contact your customer service representative for
further support.
Lines appear stepped or jagged
If lines in your image appear stepped or jagged when printed:
1.
The problem may be inherent in the image. Try to improve the image with the application you are
using to edit it.
2.
Check that you are using appropriate print-quality settings. See
Printing
on page
42
.
3.
Select the custom print-quality options in the driver dialog, and turn on the
Maximum detail
option (if available).
108
Chapter 13
Troubleshooting print-quality issues
ENWW