HP DeskJet Ink Advantage 5000 User Guide - Page 73
Applications, Align, All Settings, Information and Support, Test Print Test
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4. Check the estimated ink levels to determine if the cartridges are low on ink. Consider replacing the print cartridges if they are low on ink. 5. Align the printhead. To align the printhead from the software a. Load Letter or A4 plain, white paper in the input tray. b. Open HP Utility. NOTE: HP Utility is located in the HP folder in the Applications folder. c. Select your printer from the list of devices at the left of the window. d. Click Align. e. Click Align and follow the onscreen instructions. f. Click All Settings to return to the Information and Support pane. 6. Print a test page. To print a test page a. Load Letter or A4 plain, white paper in the input tray. b. Open HP Utility. NOTE: HP Utility is located in the HP folder in the Applications folder. c. Select your printer from the list of devices at the left of the window. d. Click Test Page. e. Click the Print Test Page button, and follow the onscreen instructions. 7. If the diagnostic page shows steaks or missing portions of the text or colored boxes, clean the printhead automatically. To automatically clean the printhead a. Load Letter or A4 plain, white paper in the input tray. b. Open HP Utility. NOTE: HP Utility is located in the HP folder in the Applications folder. c. Select your printer from the list of devices at the left of the window. d. Click Clean Printheads. e. Click Clean, and follow the onscreen instructions. CAUTION: Clean the printhead only when necessary. Unnecessary cleaning wastes ink and shortens the life of the print head. NOTE: If print quality still seems poor after you complete cleaning, try aligning the printhead. If print quality problems persist after cleaning and aligning, contact HP support. f. Click All Settings to return to the Information and Support pane. ENWW Printing issues 67