HP DeskJet Ink Advantage Ultra 4800 User Guide - Page 82

Get help from the HP Smart app, Get help in this guide, Jams and paper-feed issues, Clear a paper jam

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Get help from the HP Smart app The HP Smart app provides alerts for printer issues (jams and other problems), links to help content, and options to contact support for additional assistance. Get help in this guide This section contains the following topics: ● Jams and paper-feed issues ● Cartridge issues ● Printing issues ● Network and connection issues ● Printer hardware issues ● Control panel error codes and status Jams and paper-feed issues ● Clear a paper jam ● Learn how to avoid paper jams ● Solve paper-feed problems Clear a paper jam NOTE: Paper jams can occur in several areas. Clear paper jam from the input tray first. It helps to clear the paper path and make clearing jams from other areas easier. Then continue to the next area until all paper jams are located and cleared. To clear a paper jam from the input tray 1. Remove all the paper from the input tray, including both loose and jammed paper. 76 Chapter 9 Solve a problem ENWW

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Get help from the HP Smart app
The HP Smart app provides alerts for printer issues (jams and other problems), links to help content, and
options to contact support for additional assistance.
Get help in this guide
This section contains the following topics:
●
Jams and paper-feed issues
●
Cartridge issues
●
Printing issues
●
Network and connection issues
●
Printer hardware issues
●
Control panel error codes and status
Jams and paper-feed issues
●
Clear a paper jam
●
Learn how to avoid paper jams
●
Solve paper-feed problems
Clear a paper jam
NOTE:
Paper jams can occur in several areas. Clear paper jam from the input tray first. It helps to clear the
paper path and make clearing jams from other areas easier. Then continue to the next area until all paper
jams are located and cleared.
To clear a paper jam from the input tray
1.
Remove all the paper from the input tray, including both loose and jammed paper.
76
Chapter 9
Solve a problem
ENWW