HP DeskJet Ink Advantage Ultra 4800 User Guide - Page 95

Fix Wi-Fi Direct connection, Printer hardware issues

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Fix Wi-Fi Direct connection 1. Make sure that the Wi-Fi Direct icon on the printer control panel is on. If it is off, press and hold the Wireless button ( ) and the Resume button ( ) together for three seconds to turn it on. 2. From your wireless computer or mobile device, turn on the Wi-Fi connection, and then search for and connect to the Wi-Fi Direct name of your printer. If you are using a mobile device that does not support Wi-Fi Direct, make sure you have installed a compatible printing app. For more information, visit the HP Mobile Printing website at www.hp.com/go/ mobileprinting. If a local version of this website is not available in your country/region or language, you might be directed to the HP Mobile Printing website in another country/region or language. NOTE: If your mobile device does not support Wi-Fi, you are not able to use Wi-Fi Direct. 3. If the Wi-Fi Direct connection security for the printer is set to Manual, do one of the following to connect to the printer. ● Make sure to enter the correct Wi-Fi Direct password or PIN code when prompted. ● If the Wi-Fi Direct icon on the printer display is blinking in sync with the white blinking Information light, make sure to press the Information button ( ) within one minute to connect before timeout. 4. Make sure that the number of Wi-Fi Direct connections has not reached the maximum of five devices. 5. Get more assistance online to resolve Wi-Fi Direct issues. Printer hardware issues TIP: Run the HP Print and Scan Doctor. to diagnose and automatically fix printing, scanning, and copying issues. The application is available only in some languages. Close cartridge access door ● Cartridge access door must be closed to begin printing. The printer shuts down unexpectedly ● Check the power and power connections. ● Make sure the power cord of the printer is connected firmly to a functioning power outlet. ENWW Get help in this guide 89

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Fix Wi-Fi Direct connection
1.
Make sure that the
Wi-Fi Direct
icon on the printer control panel is on. If it is off, press and hold the
Wireless
button (
) and the
Resume
button (
) together for three seconds to turn it on.
2.
From your wireless computer or mobile device, turn on the Wi-Fi connection, and then search for and
connect to the Wi-Fi Direct name of your printer.
If you are using a mobile device that does not support Wi-Fi Direct, make sure you have installed a
compatible printing app. For more information, visit the HP Mobile Printing website at
www.hp.com/
go/
mobileprinting
. If a local version of this website is not available in your country/region or language, you
might be directed to the HP Mobile Printing website in another country/region or language.
NOTE:
If your mobile device does not support Wi-Fi, you are not able to use Wi-Fi Direct.
3.
If the Wi-Fi Direct connection security for the printer is set to
Manual
, do one of the following to connect
to the printer.
●
Make sure to enter the correct Wi-Fi Direct password or PIN code when prompted.
●
If the
Wi-Fi Direct
icon on the printer display is blinking in sync with the white blinking
Information
light, make sure to press the
Information
button (
) within one minute to connect before
timeout.
4.
Make sure that the number of Wi-Fi Direct connections has not reached the maximum of five devices.
5.
Get more assistance online to resolve Wi-Fi Direct issues.
Printer hardware issues
TIP:
Run the
HP Print and Scan Doctor.
to diagnose and automatically fix printing, scanning, and copying
issues. The application is available only in some languages.
Close cartridge access door
●
Cartridge access door must be closed to begin printing.
The printer shuts down unexpectedly
●
Check the power and power connections.
●
Make sure the power cord of the printer is connected firmly to a functioning power outlet.
ENWW
Get help in this guide
89