HP DeskJet Ink Advantage Ultra 4800 User Guide - Page 99

Light behavior, Cause and Solution, Ink Level, Error, Alert, Resume, Ink Alert

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Light behavior Cause and Solution Both Ink Level icons without segment, the Error icon, and the Ink Alert light are blinking. One of the following might have occurred. ● Both cartridges are missing. ● Both cartridges are installed improperly, or still have plastic tape on them. ● Both cartridges are incompatible or damaged. Try the following solutions to solve the problem. ● If there is no cartridge installed in the printer, install the cartridges. ● If both cartridges are installed in the printer, remove the cartridges, make sure there is no plastic tape on them, and then reinsert the cartridges securely. ● Make sure that you are using the correct HP cartridges for your printer. ● If the error persists, replace the cartridges. For information about how to replace cartridges, see Replace cartridges on page 65. One of the Ink Level icons without segment, the Error icon, and the Resume light are blinking, and the Ink Alert light is on. One of the following might have occurred. ● The counterfeit or previously used cartridge is installed. ● The corresponding cartridge is very low on ink. Try the following solutions to solve the problem. ● If the corresponding cartridge is newly installed, it might be counterfeit or previously used. Refer to the message in the HP printer software for more information. ● If the corresponding cartridge is not newly installed, it is very low on ink. Press the Resume button ( ) to continue printing, and replace the cartridge when the print quality is no longer acceptable. For information about how to replace cartridges, see Replace cartridges on page 65. Both Ink Level icons without segment, the Error icon, and the Resume light are blinking, and the Ink Alert light is on. One of the following might have occurred. ● The counterfeit or previously used cartridges are installed. ● Both of the cartridges are very low on ink. Try the following solutions to solve the problem. ● If the cartridges are newly installed, they might be counterfeit or previously used. Refer to the message in the HP printer software for more information. ● If the cartridges are not newly installed, they are very low on ink. Press the Resume button ( ) to continue printing, and replace the cartridges when the print quality is no longer acceptable. For information about how to replace cartridges, see Replace cartridges on page 65. ENWW Get help in this guide 93

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Light behavior
Cause and Solution
Both
Ink Level
icons without segment, the
Error
icon, and the
Ink
Alert
light are blinking.
One of the following might have occurred.
●
Both cartridges are missing.
●
Both cartridges are installed improperly, or still have plastic
tape on them.
●
Both cartridges are incompatible or damaged.
Try the following solutions to solve the problem.
●
If there is no cartridge installed in the printer, install the
cartridges.
●
If both cartridges are installed in the printer, remove the
cartridges, make sure there is no plastic tape on them, and
then reinsert the cartridges securely.
●
Make sure that you are using the correct HP cartridges for
your printer.
●
If the error persists, replace the cartridges. For information
about how to replace cartridges, see
Replace cartridges
on page
65
.
One of the
Ink Level
icons without segment, the
Error
icon, and
the
Resume
light are blinking, and the
Ink Alert
light is on.
One of the following might have occurred.
●
The counterfeit or previously used cartridge is installed.
●
The corresponding cartridge is very low on ink.
Try the following solutions to solve the problem.
●
If the corresponding cartridge is newly installed, it might be
counterfeit or previously used. Refer to the message in the
HP printer software for more information.
●
If the corresponding cartridge is not newly installed, it is
very low on ink. Press the
Resume
button (
) to
continue printing, and replace the cartridge when the print
quality is no longer acceptable. For information about how
to replace cartridges, see
Replace cartridges
on page
65
.
Both
Ink Level
icons without segment, the
Error
icon, and the
Resume
light are blinking, and the
Ink Alert
light is on.
One of the following might have occurred.
●
The counterfeit or previously used cartridges are installed.
●
Both of the cartridges are very low on ink.
Try the following solutions to solve the problem.
●
If the cartridges are newly installed, they might be
counterfeit or previously used. Refer to the message in the
HP printer software for more information.
●
If the cartridges are not newly installed, they are very low on
ink. Press the
Resume
button (
) to continue printing,
and replace the cartridges when the print quality is no
longer acceptable. For information about how to replace
cartridges, see
Replace cartridges
on page
65
.
ENWW
Get help in this guide
93