HP DeskJet Ultra Ink Advantage 2029 User Guide - Page 28

Clear a paper jam

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Chapter 7 Solve a problem 6. Clean the print cartridges automatically, if the diagnostic page shows streaks or missing portions of the color and black boxes. To clean the cartridges automatically a. Load letter or A4 unused plain white paper into the input tray. b. In the Printer Software, click Print and then click Maintain Your Printer to access the Printer Toolbox. c. Click the Device Services tab, and then click Clean Ink Cartridges. Follow the onscreen instructions. If the above solutions do not resolve the problem, click here for more online troubleshooting. Clear a paper jam To clear a paper jam 1. Locate the paper jam Input tray • If the paper jam is located near the back input tray, pull the paper gently out of the input tray. Output tray • If the paper jam is located near the front output tray, pull the paper gently out of the output tray. 26 Solve a problem

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6.
Clean the print cartridges automatically, if the diagnostic page shows streaks or missing portions of the color
and black boxes.
To clean the cartridges automatically
a
.
Load letter or A4 unused plain white paper into the input tray.
b
.
In the Printer Software, click
Print
and then click
Maintain Your Printer
to access the
Printer Toolbox
.
c
.
Click the
Device Services
tab, and then click
Clean Ink Cartridges
. Follow the onscreen instructions.
If the above solutions do not resolve the problem,
click here for more online troubleshooting
.
Clear a paper jam
To clear a paper jam
1.
Locate the paper jam
Input tray
•
If the paper jam is located near the back input tray, pull the paper gently out of the input tray.
Output tray
•
If the paper jam is located near the front output tray, pull the paper gently out of the output tray.
Chapter 7
26
Solve a problem
Solve a problem