HP Deskjet 3810/3820 HP Deskjet 3820 Series printers - (English) Macintosh Use - Page 95

printer is not printing, paper problems

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printer is not printing printer is not printing verify the following q The printer is connected to the power source. q The cable connections are secure. q The printer is turned on. q The media is correctly placed in the paper tray. q The Rear Access Door is attached. q The print cartridges are correctly installed. For installation instructions, see replacing print cartridges. q The printer's top cover is closed. q When the Resume button is pushed and held for several seconds, a print sample page prints out. This confirms that the printer is functioning properly. check the printer lights q If the Power light is blinking, the printer is in the process of printing. q If the Resume light is blinking, press the Resume button. q If the Print Cartridge Status light is blinking, see checking the print cartridge status. q If all lights are blinking, see all lights are flashing. select a topic below If the printer still does not print, select the topic below that best describes the problem: q paper problems q printer does not turn on q print job was deleted q USB problems paper problems Click the topic below that best describes the problem: q paper jam file:///C|/Projects/Subway/Mac_UG/ug_notprinting_fs.html (1 of 4) [1/17/2002 3:22:50 PM]

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printer is not printing
printer is not printing
verify the following
●
The printer is connected to the power source.
●
The cable connections are secure.
●
The printer is turned on.
●
The media is correctly placed in the paper tray.
●
The Rear Access Door is attached.
●
The print cartridges are correctly installed. For installation instructions, see
replacing
print cartridges
.
●
The
printer's top cover
is closed.
●
When the Resume button is pushed and held for several seconds, a print sample page
prints out. This confirms that the printer is functioning properly.
check the printer lights
●
If the
Power
light is blinking, the printer is in the process of printing.
●
If the
Resume
light is blinking, press the
Resume
button.
●
If the
Print Cartridge Status
light is blinking, see
checking the print cartridge status
.
●
If all lights are blinking, see
all lights are flashing
.
select a topic below
If the printer still does not print, select the topic below that best describes the problem:
●
paper problems
●
printer does not turn on
●
print job was deleted
●
USB problems
paper problems
Click the topic below that best describes the problem:
●
paper jam
file:///C|/Projects/Subway/Mac_UG/ug_notprinting_fs.html (1 of 4) [1/17/2002 3:22:50 PM]