HP Desktop Pro G2 Maintenance and Service Guide - Page 7

Using HP PC Hardware Diagnostics Windows select products only

Page 7 highlights

Solving hardware installation problems ...61 Solving network problems ...63 Solving memory problems ...65 Solving CD-ROM and DVD problems ...66 Solving USB flash drive problems ...68 Solving front panel component problems ...69 Solving Internet access problems ...70 Solving software problems ...70 6 Computer Setup (F10) Utility ...72 Computer Setup (F10) Utilities ...72 Using Computer Setup (F10) Utilities 72 Computer Setup-Main ...73 Computer Setup-Security ...74 Computer Setup-Configuration ...75 Computer Setup-Boot Options ...77 Computer Setup-Exit ...78 7 Backing up, restoring, and recovering ...79 Backing up information and creating recovery media 79 Using Windows tools ...79 Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 79 Restoring and recovery ...80 Restoring, resetting, and refreshing using Windows tools 80 Recovering using HP Recovery media 80 Changing the computer boot order 80 8 POST error messages and diagnostic front panel LEDs and audible codes 81 POST numeric codes and text messages ...81 Interpreting system validation diagnostic front panel LEDs and audible codes 86 9 Password security and resetting CMOS ...88 Resetting CMOS ...88 Resetting the password jumper ...88 10 Using HP PC Hardware Diagnostics ...90 Using HP PC Hardware Diagnostics Windows (select products only 90 Downloading HP PC Hardware Diagnostics Windows 90 Downloading the latest HP PC Hardware Diagnostics Windows version 91 vii

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Solving hardware installation problems
.............................................................................................................
61
Solving network problems
..................................................................................................................................
63
Solving memory problems
..................................................................................................................................
65
Solving CD-ROM and DVD problems
....................................................................................................................
66
Solving USB
flash
drive problems
........................................................................................................................
68
Solving front panel component problems
..........................................................................................................
69
Solving Internet access problems
.......................................................................................................................
70
Solving software problems
..................................................................................................................................
70
6
Computer Setup (F10) Utility
........................................................................................................................
72
Computer Setup (F10) Utilities
............................................................................................................................
72
Using Computer Setup (F10) Utilities
................................................................................................
72
Computer Setup–Main
.......................................................................................................................
73
Computer Setup—Security
...............................................................................................................
74
Computer
Setup—Configuration
......................................................................................................
75
Computer Setup—Boot Options
.......................................................................................................
77
Computer Setup—Exit
......................................................................................................................
78
7
Backing up, restoring, and recovering
...........................................................................................................
79
Backing up information and creating recovery media
........................................................................................
79
Using Windows tools
.........................................................................................................................
79
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)
.....
79
Restoring and recovery
........................................................................................................................................
80
Restoring, resetting, and refreshing using Windows tools
..............................................................
80
Recovering using HP Recovery media
...............................................................................................
80
Changing the computer boot order
...................................................................................................
80
8
POST error messages and diagnostic front panel LEDs and audible codes
.........................................................
81
POST numeric codes and text messages
.............................................................................................................
81
Interpreting system validation diagnostic front panel LEDs and audible codes
................................................
86
9
Password security and resetting CMOS
..........................................................................................................
88
Resetting CMOS
....................................................................................................................................................
88
Resetting the password jumper
..........................................................................................................................
88
10
Using HP PC Hardware Diagnostics
..............................................................................................................
90
Using HP PC Hardware Diagnostics Windows (select products only)
.................................................................
90
Downloading HP PC Hardware Diagnostics Windows
.......................................................................
90
Downloading the latest HP PC Hardware Diagnostics Windows version
.......................
91
vii