HP EliteBook 1000 Maintenance and Service Guide - Page 5

Table of contents

1

Product description

.......................................................................................................................................

1

2

External component

identiﬁcation

..................................................................................................................

6

Locating hardware

.................................................................................................................................................

6

Locating software

..................................................................................................................................................

6

Right side

...............................................................................................................................................................

7

Left side

.................................................................................................................................................................

8

Display

....................................................................................................................................................................

9

Keyboard area

......................................................................................................................................................

10

TouchPad

...........................................................................................................................................

10

Lights

.................................................................................................................................................

11

Button, speakers, and

ﬁngerprint

reader

.........................................................................................

12

Special keys

.......................................................................................................................................

14

Action keys

........................................................................................................................................

15

Hot keys (select products only)

.........................................................................................................

16

Bottom

.................................................................................................................................................................

17

Rear

......................................................................................................................................................................

18

Locating system information

..............................................................................................................................

18

3

Illustrated parts catalog

..............................................................................................................................

20

Computer major components

..............................................................................................................................

20

Miscellaneous parts

.............................................................................................................................................

24

4

Removal and replacement procedures preliminary requirements

....................................................................

28

Tools required

......................................................................................................................................................

28

Service considerations

.........................................................................................................................................

28

Plastic parts

.......................................................................................................................................

28

Cables and connectors

......................................................................................................................

29

Drive handling

...................................................................................................................................

29

Grounding guidelines

...........................................................................................................................................

30

Electrostatic discharge damage

........................................................................................................

30

Packaging and transporting guidelines

..........................................................................

31

Workstation guidelines

...................................................................................................

31

Equipment guidelines

.....................................................................................................

32

v

Section	Page
Product description	9
External component identification	14
Locating hardware	14
Locating software	14
Right side	15
Left side	16
Display	17
Keyboard area	18
TouchPad	18
Lights	19
Button, speakers, and fingerprint reader	20
Special keys	22
Action keys	23
Hot keys (select products only)	24
Bottom	25
Rear	26
Locating system information	26
Illustrated parts catalog	28
Computer major components	28
Miscellaneous parts	32
Removal and replacement procedures preliminary requirements	36
Tools required	36
Service considerations	36
Plastic parts	36
Cables and connectors	37
Drive handling	37
Grounding guidelines	38
Electrostatic discharge damage	38
Packaging and transporting guidelines	39
Workstation guidelines	39
Equipment guidelines	40
Removal and replacement procedures for authorized service provider parts	41
Component replacement procedures	41
Base enclosure	42
Battery	43
Front speakers	44
WWAN module	46
Solid-state drive	48
System board	49
Fingerprint reader	52
Near Field Communication (NFC) module	53
TouchPad	54
RTC battery	55
Display assembly	56
Thermal vent	58
Power button board	59
Computer Setup (BIOS), TPM, and HP Sure Start	60
Using Computer Setup	60
Starting Computer Setup	60
Using a USB keyboard or USB mouse to start Computer Setup (BIOS)	60
Navigating and selecting in Computer Setup	60
Restoring factory settings in Computer Setup	61
Updating the BIOS	61
Determining the BIOS version	61
Downloading a BIOS update	62
Changing the boot order using the f9 prompt	63
TPM BIOS settings (select products only)	63
Using HP Sure Start (select products only)	63
Using HP PC Hardware Diagnostics (UEFI)	64
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	65
Using Remote HP PC Hardware Diagnostics (UEFI) settings (select products only)	65
Customizing Remote HP PC Hardware Diagnostics (UEFI) settings	65
Backing up, restoring, and recovering	67
Creating recovery media and backups	67
Creating HP Recovery media (select products only)	67
Using Windows tools	68
Restore and recovery	69
Recovering using HP Recovery Manager	69
What you need to know before you get started	69
Using the HP Recovery partition (select products only)	70
Using HP Recovery media to recover	70
Changing the computer boot order	71
Removing the HP Recovery partition (select products only)	71
Specifications	72
Computer specifications	72
35.56 cm (14-in) display specifications	73
M.2 solid-state drive specifications	75
Power cord set requirements	77
Requirements for all countries	77
Requirements for specific countries and regions	78
Statement of memory volatility	80
Nonvolatile memory usage	82
Questions and answers	84
Using HP Sure Start (select models only)	85
Recycling	86

HP EliteBook 1000 Maintenance and Service Guide - Page 5

Table of contents

Page 5 highlights