HP Jetdirect 70x HP JetDirect 70X Home Print Server - (English) User's Guide - Page 22
Troubleshooting
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5 Troubleshooting If you encounter any problems while installing or operating the HP JetDirect 70X, here are some suggestions for solving them. Hardware Installation Problems Condition Possible Cause/Solution When I press the Test button on the back of the home print server, no test page or an unreadable test page prints. Try the following. After each item retry the test. • Be sure the HP JetDirect 70X is powered up. The green Status light on the top of the HP JetDirect 70X should be ON. The power supply must be firmly connected to the HP JetDirect 70X. The other end of the power supply should be firmly inserted into a power source. Make sure the wall outlet or power strip is receiving power. • Be sure your printer is turned on, is online, has paper, and ink or toner. • Be sure the parallel printer cable connecting the HP JetDirect 70X to the printer is an IEEE-1284 compliant cable. Be sure it is firmly seated and working properly (substitute a known working cable if available). • Turn off printer and HP JetDirect 70X; then turn on the devices in this order: HP JetDirect 70X, then the printer. I can't connect the home print server to my computer's home phoneline network. All of the jacks are being used. • Provide additional connections using a phoneline splitter (see the Terms section in Chapter 1). CAUTION: some home phoneline network devices wil not pass network traffic through the device's "phone" jack. The Status LED (light) is off. See the Indicator Lights section of this chapter. The light on the back of my This is the Link Valid LED. See the Indicator HP JetDirect 70X is off. Lights section of this chapter. Troubleshooting 17