HP Jetdirect 70x HP JetDirect 70X Home Print Server - (English) User's Guide - Page 27
WebScan Problems
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WebScan Problems Condition Possible Cause/Solution When I see the WebScan screen, I see other nonscan options. What should I do with these? Nothing. These are the settings of your HP JetDirect 70X. If you change them, you may be unable to print. After I click the Download Scanned Image button, Adobe Acrobat Reader is launched. I am unable to select the "Save" or "Save As" option. This is a known issue with various versions of Microsoft Internet Explorer and Windows 95, 98, and NT 4.0. A recommended workaround is to download the latest version of Adobe Acrobat Reader (4.0 or higher). After I click the Download Scanned Image button, I am not prompted to "Save File As" or "Open File." Instead, an application or plug-in is loaded and the scanned image is displayed. There are many different plug-ins available for both TIFF and PDF image formats. If you do not want the plug-in to automatically load your scanned image, you should uninstall the plug-in associated with the image format you are using. If you are unable to uninstall the plug-in application, use the "Save" or "Save As" command located within the plug-in. After I click the "Download Since a variety of plug-ins exist, each plug-in Scanned Image" button, a exhibits a different behavior. If an uninstall plug-in is launched and option is available for the plug-in, try uninstalling tries to open my TIFF or the plug-in. Another workaround is to change PDF image. Instead of the the association of the TIFF or PDF file types to image displaying on the a different application. screen, I get an icon. Examples of icons include: a page with the left corner folded, a small image with a question mark in the center, or a message stating that the browser could not load the image. I want to preview an image before saving it, but the Scan Preview button is grayed out. Sheet-feed multi-function peripherals do not support scan previews. To preview the image before saving it, use the "Open it" option or allow the plug-in to open the scanned image. Once the scanned image is displayed, use the "Save" or "Save As" command in the application. 22 Troubleshooting