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HP L2715A User Manual - Page 15

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For more information, see the online help for the scanning software. Scan and copy 13

Section	Page
Contents	3
Scanner overview	5
Scanner hardware	5
Scanner front panel buttons	5
Scanner lamp setting	6
Scanner software	7
HP Smart Document Scan Software	7
HP Scanner Tools Utility	8
Use the scanner	9
Load originals	9
Document loading tips	9
Load documents	11
Load cards into the document feeder	13
Scan and copy	13
Tips on scanning and copying	13
Scan from the scanner buttons	14
Scan from HP Smart Document Scan Software	14
Scan from ISIS- or TWAIN-compliant scanning software	14
Useful scanner features	16
Work with scan profiles	16
View profiles	16
Create HP Smart Document Scan Software profiles	16
Create scan profiles that use third-party scanning software	17
Import and export HP Smart Document Scan Profiles	17
Scan extra long documents	17
Reduce file size with hardware compression	18
Filter out color from a document (color dropout)	19
Hardware Misfeed (Multipick) Detection	19
Care and maintenance	21
HP Scanner Tools Utility Maintenance tab	21
Order maintenance and scanning supplies	21
Clean the scanner glass	21
Clean the paper path	22
Clean the rollers	23
Replace the rollers	26
Troubleshooting	28
Scanner error codes	28
Basic troubleshooting tips	29
Scanner installation troubleshooting	30
Check the cables	30
Uninstall and then reinstall the HP Scanjet utilities	30
Scanner initialization or hardware problems	31
Check the USB connection	31
Check that the scanner has power	31
Reset the scanner	32
Scanner has stopped working correctly	32
Scanner operation problems	33
Scanner will not turn on	33
Scanner lamp stays on	33
Scanner does not scan right away	34
Scanner scans only one side of a two-sided page	34
Scanned pages are missing at the scan destination	34
Scanned image is fuzzy	34
Scanned pages are out of order at the scan destination	35
Optimize scanning and task speeds	35
The scan is completely black or completely white	35
Scanned images are not straight	36
Vertical white stripes appear on the printed page	36
Scan files are too large	36
Scanner buttons are not working correctly	36
Scanner paper path problems	37
Paper jamming, skewing, misfeeds, or multiple-page feeds	37
Scanning fragile originals	38
Paper does not feed from the scanner	38
Originals are curling up in the scanner output tray.	38
The bottom of the scanned image is cut off	39
The scanned images have streaks or scratches	39
An item loaded in the scanner jams repeatedly	39
Clear jams from the scanner paper path	40
Contact HP Support	41
Product accessibility and support	42
LCD Reader	42
Control of the scanner buttons	42
Getting assistance	43

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