HP LaserJet 9000 Service Manual - Page 205

Table 21. Numeric error messages (continued) Control panel message Event-log Description error message Recommended action 13.03.00 JAM IN TRAY 1 For help press 13.03.00 JAM IN TRAY X For help press 13.03.00 13.03.00 z A page is jammed in the paper 1 path at the tray 1 feed area. z The media did not reach the 2 registration sensor (PS2) within the specified time. 3 4 z A page is jammed in the paper 1 path at tray X feed area. z The media did not reach the 2 registration sensor (PS2) within the specified time. 3 4 Clear the jam in the indicated area. Close the door so that the printer attempts to clear the paper path. Perform a service test. See page 213. If the error persists when feeding, replace the tray 1 pickup rollers and replace tray 1. Clear the jam in the indicated area. Close the door so that the printer attempts to clear the paper path. Perform a service test. See page 213. If the error persists when feeding from tray 2 or tray 3, replace the paper input unit. 13.03.00 JAM INSIDE 13.03.00 RIGHT DOOR For help press 13.05.00 JAM INSIDE 13.05.00 FRONT DOOR For help press A page is jammed in the paper 1 path at the feed area. 2 3 4 5 6 z A page is jammed in the paper 1 path at the fuser area. z The leading edge of the media 2 did not reach the fuser delivery sensor (PS502) within the specified time. 3 4 5 Clear the jam in the indicated area. Close the door so that the printer attempts to clear the paper path. Perform a service test. See page 213. If the error persists, replace the paper-input unit. Replace the tray 1 pickup rollers. Replace tray 1. Clear the jam in the indicated area. Close the door so that the printer attempts to clear the paper path. If the error persists, replace the print cartridge. Replace the transfer roller assembly. Replace the fuser. Control-panel messages 189