HP LaserJet 9000 Service Manual - Page 206

Table 21. Numeric error messages (continued) Control panel message Event-log Description error message Recommended action 13.05.00 JAM INSIDE 13.05.00 RIGHT DOOR For help press z A page is jammed in the paper 1 path at the fuser area. z The leading edge of the media 2 did not reach the fuser delivery sensor (PS502) within the specified time. 3 4 5 Clear the jam in the indicated area. Close the door so that the printer attempts to clear the paper path. If the error persists, replace the print cartridge. Replace the transfer roller assembly. Replace the fuser. 13.06.00 JAM INSIDE 13.06.00 FRONT DOOR For help press A page is jammed in the paper path at the fuser area. 1 Clear the jam in the indicated area. 2 Close the door so that the printer attempts to clear the paper path. 3 If the error persists, replace the fuser. 13.06.00 JAM INSIDE 13.06.00 LEFT DOOR For help press 13.09.00 JAM INSIDE 13.09.00 FRONT DOOR For help press A page is jammed in the paper 1 path at the fuser area. 2 3 z A page is jammed in the paper 1 path at the face-down bin. z The leading edge of the media 2 did not reach the face-down bin delivery sensor (PS1451) within the specified time. 3 4 5 6 7 Clear the jam in the indicated area. Close the door so that the printer attempts to clear the paper path. If the error persists, replace the fuser. Clear the jam in the indicated area. Close the door so that the printer attempts to clear the paper path. Reseat the connections to the DC controller. Make sure the delivery flags move smoothly. Perform a service test. See page 213. If the error persists, replace the delivery unit. Replace the DC controller. 190 Chapter 7 Troubleshooting