HP LaserJet 9000 Service Manual - Page 209

Table 21. Numeric error messages (continued) Control panel message Event-log Description error message Recommended action 13.11.08 JAM IN INPUT ACCESSORY For help press 13.11.09 JAM IN INPUT ACCESSORY For help press 13.11.08 13.11.09 z A page is jammed in the paper 1 path at the vertical transfer unit registration area. 2 z A paper-delivery delay jam occurred. 3 4 5 z A page is jammed in the paper 1 path at the right door area. z A paper-delivery stationary 2 jam occurred. 3 4 5 Clear the jam in the indicated area. Close the door so that the printer attempts to clear the paper path. Make sure that the vertical transfer sensor is functional. If the error persists, replace the vertical transfer sensor. Replace the vertical transfer unit. Clear the jam in the indicated area. Close the door so that the printer attempts to clear the paper path. Replace the paper path connection unit. Replace the vertical registration assembly. If the error persists, replace the diverter. 13.11.10 RESIDUAL JAM IN DELIVERY AREA For help press 13.11.10 A page is jammed in the delivery 1 area when the power is turned on or when the front door is closed. 2 3 4 Clear the jam. Turn off the printer, and then turn the printer on again. Replace the paper path connection unit. Replace the VRA. 13.11.0A JAM IN INPUT DEVICE For help press 13.11.0A 13.12.00 JAM INSIDE 13.12.00 DUPLEXER DOOR For help press A page is jammed in the input 1 device when the power is turned on. 2 z A page is jammed in the paper 1 path at the duplexer. z The leading edge of the media 2 did not reach the duplexer paper sensor (PS2004) within the specified time. 3 4 5 6 Clear the jam in the indicated area. Turn off the printer, and then turn the printer on again. Clear the jam in the indicated area. Close the door so that the printer attempts to clear the paper path. Perform a paper-path test. See page 213. If the error persists, replace the fuser. Replace the duplexer. Replace the diverter. Control-panel messages 193