HP N6350 HP Scanjet N6350 User Guide - Page 49

Scanned image is fuzzy, Scanned images contain streaks or scratches

Page 49 highlights

See also • "How to load documents" on page 10 • "Care and maintenance" on page 31 Scanned image is fuzzy When scanning with the automatic document feeder (ADF), follow these steps: 1. Verify that the document original is not fuzzy. 2. Check for any obstructions in the scanner paper path and make sure that the paper guides are positioned appropriately. Try another scan. 3. If the scanned image is still of poor quality, clean the ADF. When scanning from the scanner glass, follow these steps: 1. Verify that the document original is not fuzzy. 2. Check to see that the item is in full contact with the scanner glass. 3. If the scanned image is still of poor quality, clean the scanner glass. When scanning from the transparent materials adapter (TMA), follow these steps: 1. Verify that the slide or negative is not damaged or dirty. 2. Verify that the slide or negative is properly installed in the holder. Try another scan. 3. If the scanned image is still of poor quality, clean the TMA. See also • "Clean the automatic document feeder (ADF)" on page 32 • "Clean the scanner glass" on page 31 • "Clean the transparent materials adapter (TMA)" on page 32 Scanned images contain streaks or scratches When scanning with the automatic document feeder (ADF), follow the steps below. After each step, try another scan to see if the streaks or scratches are still apparent. If so, try the next step. 1. Check that the originals are clean and unwrinkled. 2. Clean the ADF or the scanner glass. 3. Replace the separation pad and the feed roller. See also • "Clean the automatic document feeder (ADF)" on page 32 • "Clean the scanner glass" on page 31 • "Replace the feed roller and separation pad" on page 35 Scanner scans only one side of a double-sided page • Scan double-sided pages through the automatic document feeder (ADF). • In the Advanced Document Settings for the scan shortcut, select Scan Both Sides From Feeder. Automatic document feeder (ADF) problems 47

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See also
How to load documents” on page 10
Care and maintenance” on page 31
Scanned image is fuzzy
When scanning with the automatic document feeder (ADF), follow these steps:
1.
Verify that the document original is not fuzzy.
2.
Check for any obstructions in the scanner paper path and make sure that the paper
guides are positioned appropriately. Try another scan.
3.
If the scanned image is still of poor quality, clean the ADF.
When scanning from the scanner glass, follow these steps:
1.
Verify that the document original is not fuzzy.
2.
Check to see that the item is in full contact with the scanner glass.
3.
If the scanned image is still of poor quality, clean the scanner glass.
When scanning from the transparent materials adapter (TMA), follow these steps:
1.
Verify that the slide or negative is not damaged or dirty.
2.
Verify that the slide or negative is properly installed in the holder. Try another scan.
3.
If the scanned image is still of poor quality, clean the TMA.
See also
Clean the automatic document feeder (ADF)” on page 32
Clean the scanner glass” on page 31
Clean the transparent materials adapter (TMA)” on page 32
Scanned images contain streaks or scratches
When scanning with the automatic document feeder (ADF), follow the steps below. After
each step, try another scan to see if the streaks or scratches are still apparent. If so, try
the next step.
1.
Check that the originals are clean and unwrinkled.
2.
Clean the ADF or the scanner glass.
3.
Replace the separation pad and the feed roller.
See also
Clean the automatic document feeder (ADF)” on page 32
Clean the scanner glass” on page 31
Replace the feed roller and separation pad” on page 35
Scanner scans only one side of a double-sided page
Scan double-sided pages through the automatic document feeder (ADF).
In the
Advanced Document Settings
for the scan shortcut, select
Scan Both Sides
From Feeder
.
Automatic document feeder (ADF) problems
47