HP NetServer LXr Pro8 HP Netserver Mass Storage Upgrade Guide - Page 42

HP NetServer Ultra2 SCSI Hot-swap, Hard Disk Drive and Tray User Guide, HP NetServer Ultra2 SCSI Hot

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Chapter 3 Configure Mass Storage 9. Watch the display monitor for the boot listing of SCSI devices to determine whether all the drives you installed have been detected. If one drive was not detected, refer to the HP NetServer Ultra2 SCSI Hot-swap Hard Disk Drive and Tray User Guide as you do the following: 1. Determine which drive was not detected. Do this by comparing the SCSI addresses (IDs) of the detected drives with the SCSI addresses in "About SCSI Addresses in Secondary Cage" in Chapter 2 of this guide. (This drive and its module are referred to as "suspect" in the actions below.) 2. To verify that the module is properly seated, remove the suspect module, and then reinstall it. 3. To determine whether the mass storage cage may be defective, restart the HP NetServer, and see whether the suspect drive is detected. ◊ If the suspect drive is detected, the problem is solved. ◊ If the suspect drive is not detected, swap the suspect module for another module that was detected in another position, restart the HPNetServer, and see whether either of those two drives are detected. ∗ If the suspect drive is detected in its new position, the secondary hot-swap mass storage cage may be defective. Contact your reseller. ∗ If the other drive (in the module swapped for the suspect module) is not detected in its new position, the secondary hot-swap mass storage cage may be defective. Contact your reseller. ∗ If the suspect drive is not detected in its new position, go to action 4 below. 4. The suspect drive was not detected, even in another position: ◊ If you purchased the disk drive module already assembled, the module may be defective. Contact your reseller. ◊ If you installed the disk drive into the tray, check that installation. Refer to the HP NetServer Ultra2 SCSI Hot-swap Hard Disk Drive and Tray User Guide to do the following: remove the module from the cage; reinstall the disk drive into the tray, and reinstall the module into the cage. Restart the HP NetServer to see if the drive is detected. ∗ If so, the problem is solved. ∗ If not, the disk drive or the tray may be defective. Contact your reseller. 38

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Chapter 3
Configure Mass Storage
38
9.
Watch the display monitor for the boot listing of SCSI devices to
determine whether all the drives you installed have been detected.
If one drive was not detected,
refer to the
HP NetServer Ultra2 SCSI Hot-swap
Hard Disk Drive and Tray User Guide
as you do the following:
1.
Determine which drive was not detected. Do this by comparing the SCSI
addresses (IDs) of the detected drives with the SCSI addresses in "About
SCSI Addresses in Secondary Cage" in Chapter 2 of this guide. (This drive
and its module are referred to as "suspect" in the actions below.)
2.
To verify that the module is properly seated, remove the suspect module,
and then reinstall it.
3.
To determine whether the mass storage cage may be defective, restart the
HP NetServer, and see whether the suspect drive is detected.
If the suspect drive is detected, the problem is solved.
If the suspect drive is
not
detected, swap the suspect module for
another module that was detected in another position, restart the
HPNetServer, and see whether either of those two drives are detected.
If the
suspect
drive
is detected
in its new position, the secondary
hot-swap mass storage cage may be defective. Contact your
reseller.
If the
other
drive (in the module swapped for the suspect module)
is
not detected
in its new position, the secondary hot-swap mass
storage cage may be defective. Contact your reseller.
If the
suspect
drive is
not
detected in its new position, go to action
4 below.
4. The
suspect
drive was
not
detected, even in another position:
If you purchased the disk drive module already assembled, the module
may be defective. Contact your reseller.
If you installed the disk drive into the tray, check that installation.
Refer to the
HP NetServer Ultra2 SCSI Hot-swap Hard Disk Drive and
Tray User Guide
to do the following: remove the module from the
cage; reinstall the disk drive into the tray, and reinstall the module into
the cage. Restart the HP NetServer to see if the drive is detected.
If so, the problem is solved.
If not, the disk drive or the tray may be defective. Contact your
reseller.