HP OmniBook 5500 HP OmniBook 5500 - Getting Started - Page 35

Solving Basic Problems

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Troubleshooting Solving Basic Problems Solving Basic Problems If your OmniBook has a problem starting, find the symptom below that matches your situation. Try the suggestions one at a time. If the OmniBook turns off immediately after it turns on • Battery power is probably extremely low. Plug in the ac adapter, or turn off the OmniBook and insert a fresh battery pack. If the OmniBook stops responding • Try waiting a few moments, then try turning it off and on. Press CTRL+ALT+DEL to reboot. • If nothing happens, insert a ball-point pen tip or other slender object into the reset-button hole in the left side of the case, below the ac adapter socket. Push in momentarily-the system should reset and reboot. If the OmniBook doesn't respond at turn-on • Connect the ac adapter. • Press On/Off to try turning on the unit. • Insert a ball-point pen tip or other slender object into the reset-button hole in the left side of the case, below the ac adapter socket. Push in momentarily-the system should reset and reboot. If you get no response, remove the battery and ac adapter and press the reset button again-then plug in the ac adapter and try resetting again. If you still get no response, the unit requires service. If the OmniBook doesn't reboot successfully, see the next symptom. 35

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Troubleshooting
Solving Basic Problems
35
Solving Basic Problems
If your OmniBook has a problem starting, find the symptom below that matches
your situation. Try the suggestions one at a time.
If the OmniBook turns off immediately after it turns on
•
Battery power is probably extremely low. Plug in the ac adapter, or turn off the
OmniBook and insert a fresh battery pack.
If the OmniBook stops responding
•
Try waiting a few moments, then try turning it off and on.
Press
CTRL+ALT+DEL
to reboot.
•
If nothing happens, insert a ball-point pen tip or other slender object into the
reset-button hole in the left side of the case, below the ac adapter socket. Push
in momentarily—the system should reset and reboot.
If the OmniBook doesn’t respond at turn-on
•
Connect the ac adapter.
•
Press On/Off to try turning on the unit.
•
Insert a ball-point pen tip or other slender object into the reset-button hole in
the left side of the case, below the ac adapter socket. Push in momentarily—the
system should reset and reboot.
If you get no response, remove the battery and ac adapter and press the reset
button again—then plug in the ac adapter and try resetting again. If you still get
no response, the unit requires service.
If the OmniBook doesn’t reboot successfully, see the next symptom.