HP OmniBook 5500 HP OmniBook 5500 - User Guide, Windows for Workgroups - Page 78

Troubleshooting

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8. Troubleshooting • Solving Problems. If you run into problems using your OmniBook, you can use the suggestions in this chapter for getting back on track. Also check the contents and index for pointers to related information. If you have questions that this manual doesn't answer, you can • Look at the online Help for Windows and other applications. • Check with your computer system administrator, if you have one. • Check your local library or bookstore for other books about Windows, MS-DOS, and other applications. • Contact your dealer, or contact Hewlett-Packard-see the OmniBook Support and Service booklet. Solving Problems This section separates problems into the following categories: • Printing problems. • Memory problems. • Pointing device and mouse problems. • File, drive, and PC card problems. • Serial and infrared communications problems. • Sound problems. • Display problems. • Power and startup problems. • Lockup problems. Printing Problems If the serial printer doesn't print • Check that you're using a proper cable or cable adapter. • Select the Fast Printing Direct To Port option-in OmniBook Tools click Connections and Printers, then select the serial printer and click Connect. If the infrared printer doesn't print • Make sure the infrared light path is not blocked. See "To make an infrared connection." • Make sure Windows is running-infrared printing is supported only while Windows is running. • Make sure the infrared printer is IrDA compatible. 78

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78
8. Troubleshooting
•
Solving Problems.
If you run into problems using your OmniBook, you can use the suggestions in this
chapter for getting back on track. Also check the contents and index for pointers to
related information.
If you have questions that this manual doesn’t answer, you can
•
Look at the online Help for Windows and other applications.
•
Check with your computer system administrator, if you have one.
•
Check your local library or bookstore for other books about Windows, MS-DOS,
and other applications.
•
Contact your dealer, or contact Hewlett-Packard—see the OmniBook
Support
and Service
booklet.
Solving Problems
This section separates problems into the following categories:
•
Printing problems.
•
Memory problems.
•
Pointing device and mouse problems.
•
File, drive, and PC card problems.
•
Serial and infrared communications problems.
•
Sound problems.
•
Display problems.
•
Power and startup problems.
•
Lockup problems.
Printing Problems
If the serial printer doesn’t print
•
Check that you’re using a proper cable or cable adapter.
•
Select the Fast Printing Direct To Port option—in OmniBook Tools click
Connections and Printers, then select the serial printer and click Connect.
If the infrared printer doesn’t print
•
Make sure the infrared light path is not blocked. See
“To make an infrared
connection.”
•
Make sure Windows is running—infrared printing is supported only while
Windows is running.
•
Make sure the infrared printer is IrDA compatible.