HP Pro 3520 PC Maintenance & Service Guide HP Pro 3520 All-in-One Business - Page 138

POST Numeric Codes and Text Messages

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POST Numeric Codes and Text Messages This section covers those POST errors that have numeric codes associated with them. The section also includes some text messages that may be encountered during POST. NOTE: The computer will beep once after a POST text message is displayed on the screen. Control panel message Description Recommended action 101-Option ROM Checksum Error System ROM or expansion board option ROM checksum. 1. Verify the correct ROM. 2. Flash the ROM if needed. 3. Clear CMIS. 4. Replace the system board. 103-System Board Failure DMA or timers. 1. Clear CMIS. 2. Replace the system board. 110-Out of Memory Space for Option ROMs Recently added PCI expansion card contains an option ROM too large to download during POST. 1. In Computer Setup, set Advanced > Device Options > NIC PXE Option ROM Download to DISABLE to prevent PXE option ROM for the internal NIC from being downloaded during POST to free more memory for an expansion card's option ROM. Internal PXE option ROM is used for booting from the NIC to a PXE server. 162-System Options Not Set Configuration incorrect. RTC (real-time clock) battery may need to be replaced. Run Computer Setup and check the configuration in Advanced > Device Options. Reset the date and time under Control Panel. If the problem persists, replace the RTC battery. 163-Time & Date Not Set Invalid time or date in configuration memory. RTC (real-time clock) battery may need to be replaced. Reset the date and time under Control Panel (Computer Setup can also be used). If the problem persists, replace the RTC battery. 164-MemorySize Error Memory amount has changed since the last Press the F1 key to save the memory boot (memory added or removed). changes. 164-MemorySize Error Memory configuration incorrect. 1. Run Computer Setup or Windows utilities. 2. Make sure the memory module(s) are installed properly. 3. If third-party memory has been added, test using HP-only memory. 4. Verify proper memory module type. 130 Appendix D POST Error Messages

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POST Numeric Codes and Text Messages
This section covers those POST errors that have numeric codes associated with them. The section
also includes some text messages that may be encountered during POST.
NOTE:
The computer will beep once after a POST text message is displayed on the screen.
Control panel message
Description
Recommended action
101-Option ROM Checksum Error
System ROM or expansion board option
ROM checksum.
1.
Verify the correct ROM.
2.
Flash the ROM if needed.
3.
Clear CMIS.
4.
Replace the system board.
103-System Board Failure
DMA or timers.
1.
Clear CMIS.
2.
Replace the system board.
110-Out of Memory Space for Option ROMs
Recently added PCI expansion card
contains an option ROM too large to
download during POST.
1.
In Computer Setup, set
Advanced
>
Device Options
>
NIC PXE Option
ROM Download
to
DISABLE
to
prevent PXE option ROM for the
internal NIC from being downloaded
during POST to free more memory for
an expansion card's option ROM.
Internal PXE option ROM is used for
booting from the NIC to a PXE server.
162-System Options Not Set
Configuration incorrect.
RTC (real-time clock) battery may need to
be replaced.
Run Computer Setup and check the
configuration in
Advanced
>
Device
Options
.
Reset the date and time under
Control
Panel
. If the problem persists, replace the
RTC battery.
163-Time & Date Not Set
Invalid time or date in configuration
memory.
RTC (real-time clock) battery may need to
be replaced.
Reset the date and time under
Control
Panel
(Computer Setup can also be used).
If the problem persists, replace the RTC
battery.
164-MemorySize Error
Memory amount has changed since the last
boot (memory added or removed).
Press the
F1
key to save the memory
changes.
164-MemorySize Error
Memory configuration incorrect.
1.
Run Computer Setup or Windows
utilities.
2.
Make sure the memory module(s) are
installed properly.
3.
If third-party memory has been added,
test using HP-only memory.
4.
Verify proper memory module type.
130
Appendix D
POST Error Messages