HP ProLiant SL165z HP ProLiant SL165z G6 Server Maintenance and Service Guide - Page 70

POST Errors Message Definition

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POST Errors Message Definition Whenever a non-fatal error occurs during POST, an error message describing the problem appears onscreen. These text messages are displayed in normal video (white text on black background). It shows the details of the error. The following is an example of a POST error message: Error message 1 of 1: Error code 0103 Keyboard not detected - Keyboard error In some cases an error message may include recommendations for troubleshooting or require that you press the Enter key to display recommendations. Follow the instructions on the screen. Table 14 Lists the most common POST error messages with their corresponding troubleshooting recommendation. It is recommended that you correct the error before proceeding, even if the server appears to boot successfully. If your system displays one of the messages marked below with an asterisk (*), write down the code and message and contact your HP Customer Support provider. When no POST error message is displayed but the server stops during POST, listen for beep codes. Table 14 POST Error Messages Error code 040 008 048 202 211 212 281 60D Error message Description/corrective action Refresh timer test failed Indicates an error while programming the count register of channel 2 of the 8254 timer. This may indicate a problem with system hardware. Requires repair of the system board. Unlock keyboard PS2 keyboard is locked. Users need to unlock the keyboard to continue the BIOS POST. Password check failed If user input incorrect password more than three times, then display this error information and continue to boot. CPU mismatch detected! Fatal Error...System Halted. The Error Message will be display when the two CPUs installed are in different stepping. Keyboard error Keyboard not working. Verify that the keyboard cable is securely connected to the keyboard port (not the mouse port) on the rear panel of the server. If the problem persists, replace the keyboard or contact your HP Customer Support provider. Keyboard Controller Failed Keyboard controller failed test. Memory size found by POST differed from CMOS The user has added or removed a memory module, thus a memory size that is different from the previous boot up. Power Supply Failure or Power Supply Unplugged  Check if not plug the power cable  Re-plug the power supply  Replace the power supply with another one Diagnostic tools and Setup Utilities 70

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Diagnostic tools and Setup Utilities
70
POST Errors Message Definition
Whenever a non-fatal error occurs during POST, an error message describing the problem appears
onscreen. These text messages are displayed in normal video (white text on black background). It
shows the details of the error. The following is an example of a POST error message:
Error message 1 of 1: Error code 0103
Keyboard not detected - Keyboard error
In some cases an error message may include recommendations for troubleshooting or require that you
press the
Enter
key to display recommendations. Follow the instructions on the screen.
Table 14
L
ists the most common POST error messages with their corresponding troubleshooting
recommendation.
It is recommended that you correct the error before proceeding, even if the server appears to boot
successfully. If your system displays one of the messages marked below with an asterisk (*), write
down the code and message and contact your HP Customer Support provider.
When no POST error message is displayed but the server stops during POST, listen for beep codes.
Table 14
POST Error Messages
Error code
Error message
Description/corrective action
040
Refresh timer test failed
Indicates an error while programming the count register of channel 2
of the 8254 timer. This may indicate a problem with system
hardware. Requires repair of the system board.
008
Unlock keyboard
PS2 keyboard is locked. Users need to unlock the keyboard to
continue the BIOS POST.
048
Password check failed
If user input incorrect password more than three times, then display
this error information and continue to boot.
202
CPU mismatch
detected!
Fatal Error…System
Halted.
The Error Message will be display when the two CPUs installed are in
different stepping.
211
Keyboard error
Keyboard not working.
Verify that the keyboard cable is securely connected to the keyboard
port (not the mouse port) on the rear panel of the server.
If the problem persists, replace the keyboard or contact your HP
Customer Support provider.
212
Keyboard Controller
Failed
Keyboard controller failed test.
281
Memory size found by
POST differed from
CMOS
The user has added or removed a memory module, thus a memory size
that is different from the previous boot up.
60D
Power Supply Failure or
Power Supply
Unplugged
Check if not plug the power cable
Re-plug the power supply
Replace the power supply with another one