HP StorageWorks 1510i HP StorageWorks 1510i Modular Smart Array maintenance an - Page 9

Rack stability, HP technical support, Customer self repair, Subscription service, HP websites

Page 9 highlights

TIP: Provides helpful hints and shortcuts. Rack stability WARNING! To reduce the risk of personal injury or damage to equipment: • Extend leveling jacks to the floor. • Ensure that the full weight of the rack rests on the leveling jacks. • Install stabilizing feet on the rack. • In multiple-rack installations, secure racks together. • Extend only one rack component at a time. Racks can become unstable if more than one component is extended. HP technical support For worldwide technical support information, see the HP support website: http://www.hp.com/support. Before contacting HP, collect the following information: • Product model names and numbers • Technical support registration number (if applicable) • Product serial numbers • Error messages • Operating system type and revision level • Detailed questions Customer self repair HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR part needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be accomplished by CSR. For more information about CSR, contact your local service provider. For North America, see the CSR website: http://www.hp.com/go/selfrepair Subscription service HP recommends that you register your product at the Subscriber's Choice for Business website: http://www.hp.com/go/e-updates After registering, you will receive e-mail notification of product enhancements, new driver versions, firmware updates, and other product resources. HP websites For additional information, see the following HP websites: • http://www.hp.com 1510i Modular Smart Array maintenance and service guide 9

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TIP:
Provides helpful hints and shortcuts.
Rack stability
WARNING!
To reduce the risk of personal injury or damage to equipment:
Extend leveling jacks to the
oor.
Ensure that the full weight of the rack rests on the leveling jacks.
Install stabilizing feet on the rack.
In multiple-rack installations, secure racks together.
Extend only one rack component at a time. Racks can become unstable if more than one component
is extended.
HP technical support
For worldwide technical support information, see the HP support website:
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t
t
p
:
/
/
w
w
w
.
h
p
.
c
o
m
/
s
u
p
p
o
r
t
.
Before contacting HP, collect the following information:
Product model names and numbers
Technical support registration number (if applicable)
Product serial numbers
Error messages
Operating system type and revision level
Detailed questions
Customer self repair
HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR part
needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some
parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be
accomplished by CSR.
For more information about CSR, contact your local service provider. For North America, see the CSR
website:
h
t
t
p
:
/
/
w
w
w
.
h
p
.
c
o
m
/
g
o
/
s
e
l
f
r
e
p
a
i
r
Subscription service
HP recommends that you register your product at the Subscriber’s Choice for Business website:
h
t
t
p
:
/
/
w
w
w
.
h
p
.
c
o
m
/
g
o
/
e
-
u
p
d
a
t
e
s
After registering, you will receive e-mail noti
cation of product enhancements, new driver versions,
rmware updates, and other product resources.
HP websites
For additional information, see the following HP websites:
h
t
t
p
:
/
/
w
w
w
.
h
p
.
c
o
m
1510i Modular Smart Array maintenance and service guide
9