HP Surestore Disk Array 12h SGI IRIX Configuration Guide - Page 36

Calling the HP Support Center

Page 36 highlights

Calling the HP Support Center If you need to call HP customer support, make sure to provide as much information about the problem as possible, including the circumstances surrounding the error or failure and the exact content of any error messages displayed on the host system. If the HP Surestore Remote Control XP software product is installed on a remote console PC, check the R-SIM window and note the reference codes and severity levels of recent R-SIMs. 36 hp surestore disk array xp operating system configuration guide: SGI IRIX

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hp surestore disk array xp operating system configuration guide: SGI IRIX
Calling the HP Support Center
If you need to call HP customer support, make sure to provide as much information
about the problem as possible, including the circumstances surrounding the error or
failure and the exact content of any error messages displayed on the host system. If the
HP Surestore Remote Control XP software product is installed on a remote console PC,
check the R-SIM window and note the reference codes and severity levels of recent
R-SIMs.