HP XP20000/XP24000 HP StorageWorks XP24000/XP20000 Disk Array Site Preparation - Page 9

Site preparation team and tasks, Site preparation team, HP representative responsibilities

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1 Site preparation team and tasks The objective of site preparation is to prepare your site for the successful and timely installation of this HP product. Proper site preparation is vital for the reliability of the disk array. Site preparation involves a careful balance of equipment design criteria, site environmental variables, your business needs, and your budget constraints. In addition to this guide, other resources may be available to you. The HP service organization is committed to making sure you receive maximum benefit from your disk array. HP representatives will guide and assist you through the site preparation. Site preparation team The site preparation team plans, schedules, and completes all tasks necessary to prepare your site for successful system installation. The team consists of HP representatives and you, the customer. HP representative responsibilities The HP team includes various representatives who have the training, knowledge, experience, tools, and parts required to install and maintain XP disk arrays. This team is responsible for: • Helping you determine and implement the site requirements for your site and array configuration • Coordinating all HP resources to ensure successful delivery and installation of the disk array The HP Sales Representative is your primary contact with HP during site preparation. An HP Customer Engineer assists with disk array installation and maintenance, and an HP Application Software Engineer assists with disk array software installation and configuration. Customer responsibilities As part of the site preparation team, your responsibilities include planning and preparing a suitable environment for the disk array and scheduling equipment delivery and installation. HP representatives can help. Your internal team may include specialists in the site computer facilities, a storage administrator, and a site electrician. Site preparation tasks Contact your HP Service Representative for assistance at any time during site preparation. 1. If you have not printed a copy of this guide, you may want to print the "Site preparation checklist" and Chapter 2, page 13. The aids are easier to use when printed, and printed copies provide a record for your files. 2. Carefully review Chapter 2, page 13 to understand the site requirements. If you plan to connect external storage to the disk array, be sure to consider the requirements of that storage. XP24000/XP20000 Disk Array Site Preparation Guide 9

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1 Site preparation team and tasks
The objective of site preparation is to prepare your site for the successful and timely installation of
this HP product. Proper site preparation is vital for the reliability of the disk array.
Site preparation involves a careful balance of equipment design criteria, site environmental variables,
your business needs, and your budget constraints.
In addition to this guide, other resources may be available to you. The HP service organization is
committed to making sure you receive maximum benefit from your disk array. HP representatives will
guide and assist you through the site preparation.
Site preparation team
The site preparation team plans, schedules, and completes all tasks necessary to prepare your site
for successful system installation.
The team consists of HP representatives and you, the customer.
HP representative responsibilities
The HP team includes various representatives who have the training, knowledge, experience, tools,
and parts required to install and maintain XP disk arrays. This team is responsible for:
•
Helping you determine and implement the site requirements for your site and array configuration
•
Coordinating all HP resources to ensure successful delivery and installation of the disk array
The HP Sales Representative is your primary contact with HP during site preparation. An HP Customer
Engineer assists with disk array installation and maintenance, and an HP Application Software Engineer
assists with disk array software installation and configuration.
Customer responsibilities
As part of the site preparation team, your responsibilities include planning and preparing a suitable
environment for the disk array and scheduling equipment delivery and installation. HP representatives
can help. Your internal team may include specialists in the site computer facilities, a storage
administrator, and a site electrician.
Site preparation tasks
Contact your HP Service Representative for assistance at any time during site preparation.
1.
If you have not printed a copy of this guide, you may want to print the
“
Site preparation checklist
”
and
Chapter 2
, page 13. The aids are easier to use when printed, and printed copies provide
a record for your files.
2.
Carefully review
Chapter 2
, page 13 to understand the site requirements. If you plan to connect
external storage to the disk array, be sure to consider the requirements of that storage.
XP24000/XP20000 Disk Array Site Preparation Guide
9