HP Z4 Maintenance and Service Guide - Page 79

Control panel message, Description, Recommended action, the Management Engine ME BIOS Extensions

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Control panel message 00C-PMM Deallocation Error during MEBx Cleanup 00D-Setup Error during MEBx Execution 00E-Inventory Error during MEBx Execution 00F-Interface Error during MEBx Execution 100-Front Audio Not Connected 2E1-MemorySize Error 2E2-Memory Error Description Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM. MEBx selection or exit resulted in a setup failure. BIOS information passed to the MEBx resulted in a failure. MEBx operation experienced a hardware error during communication with the ME. Front audio cable has been detached or unseated from system board. Memory amount has changed since the last boot (memory added or removed). Memory module configuration failed during boot up. Recommended action 4. If the error persists, replace the system board. 1. Reboot the computer. 2. Unplug the power cord, re-seat the memory modules, and reboot the computer. 3. If the memory configuration was recently changed, unplug the power cord, restore the original memory configuration, and reboot the computer. 4. If the error persists, replace the system board. 1. Reboot the computer. 2. Unplug the power cord, re-seat the memory modules, and reboot the computer. 3. If the memory configuration was recently changed, unplug the power cord, restore the original memory configuration, and reboot the computer. 4. If the error persists, replace the system board. 1. Reboot the computer. 2. If the error persists, update to the latest BIOS version. 3. If the error still persists, replace the system board. 1. Reboot the computer. 2. If the error persists, update to the latest BIOS version. 3. If the error still persists, replace the system board. Reconnect or replace front audio cable. The system memory size is different from the last startup. The most common reason is the removal of memory from the system board. Press the F1 key to save the memory changes. If this message persists, verify that the memory modules are installed correctly. 1. Ensure memory modules are correctly installed. 2. Verify proper memory module type. 3. Remove and replace the identified faulty memory module(s). 4. If the error persists after replacing memory modules, replace the system board. POST numeric codes and text messages 71

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Control panel message
Description
Recommended action
4.
If the error persists, replace the system
board.
00C-PMM Deallocation Error during MEBx
Cleanup
Memory error during POST execution of
the Management Engine (ME) BIOS Extensions
option ROM.
1.
Reboot the computer.
2.
Unplug the power cord, re-seat
the memory modules, and reboot
the computer.
3.
If the memory
configuration
was recently
changed, unplug the power cord, restore
the original memory
configuration,
and
reboot the computer.
4.
If the error persists, replace the system
board.
00D-Setup Error during MEBx Execution
MEBx selection or exit resulted in a setup
failure.
1.
Reboot the computer.
2.
Unplug the power cord, re-seat
the memory modules, and reboot
the computer.
3.
If the memory
configuration
was recently
changed, unplug the power cord, restore
the original memory
configuration,
and
reboot the computer.
4.
If the error persists, replace the system
board.
00E-Inventory Error during MEBx Execution
BIOS information passed to the MEBx resulted
in a failure.
1.
Reboot the computer.
2.
If the error persists, update to the latest
BIOS version.
3.
If the error still persists, replace
the system board.
00F-Interface Error during MEBx Execution
MEBx operation experienced a hardware error
during communication with the ME.
1.
Reboot the computer.
2.
If the error persists, update to the latest
BIOS version.
3.
If the error still persists, replace
the system board.
100-Front Audio Not Connected
Front audio cable has been detached or
unseated from system board.
Reconnect or replace front audio cable.
2E1-MemorySize Error
Memory amount has changed since the last
boot (memory added or removed).
The system memory size is
different
from
the last startup. The most common reason is
the removal of memory from the system board.
Press the
F1
key to save the memory changes.
If this message persists, verify that
the memory modules are installed correctly.
2E2-Memory Error
Memory module
configuration
failed during
boot up.
1.
Ensure memory modules are correctly
installed.
2.
Verify proper memory module type.
3.
Remove and replace the
identified
faulty
memory module(s).
4.
If the error persists after replacing
memory modules, replace the system
board.
POST numeric codes and text messages
71