HP Z4 Maintenance and Service Guide - Page 90

Downloading HP PC Hardware Diagnostics Windows

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Downloading HP PC Hardware Diagnostics Windows ● The HP PC Hardware Diagnostics Windows download instructions are provided in English only. ● You must use a Windows computer to download this tool because only .exe files are provided. Downloading the latest HP PC Hardware Diagnostics Windows version To download HP PC Hardware Diagnostics Windows, follow these steps: 1. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. 2. In the HP PC Hardware Diagnostics section, select Download, and then select the installation location: To run the tool on your computer, download it to the computer desktop. -or- To run the tool from a flash drive, download it to a flash drive. 3. Select Run. Downloading HP Hardware Diagnostics Windows by product name or number (select products only) To download HP PC Hardware Diagnostics Windows by product name or number (select products only), follow these steps: NOTE: For some products, it may be necessary to download the software to a flash drive by using the product name or number. 1. Go to http://www.hp.com/support. 2. Select Get software and drivers, and then enter the product name or number. 3. In the HP PC Hardware Diagnostics section, select Download, and then select the installation location: To run the tool on your computer, download it to the computer desktop. -or- To run the tool from a flash drive, download it to a flash drive. 4. Select Run. Installing HP PC Hardware Diagnostics Windows To install HP PC Hardware Diagnostics Windows, follow these steps: ▲ Navigate to the folder on your computer or the flash drive where the .exe file was downloaded, double- click the .exe file, and then follow the on-screen instructions. 82 Chapter 9 Using HP PC Hardware Diagnostics (UEFI)

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Downloading HP PC Hardware Diagnostics Windows
●
The HP PC Hardware Diagnostics Windows download instructions are provided in English only.
●
You must use a Windows computer to download this tool because only .exe
files
are provided.
Downloading the latest HP PC Hardware Diagnostics Windows version
To download HP PC Hardware Diagnostics Windows, follow these steps:
1.
Go to
go/techcenter/pcdiags
. The HP PC Diagnostics home page is displayed.
2.
In the
HP PC Hardware Diagnostics
section, select
Download
, and then select the installation location:
To run the tool on your computer, download it to the computer desktop.
–or–
To run the tool from a
flash
drive, download it to a
flash
drive.
3.
Select
Run
.
Downloading HP Hardware Diagnostics Windows by product name or number (select products
only)
To download HP PC Hardware Diagnostics Windows by product name or number (select products only), follow
these steps:
NOTE:
For some products, it may be necessary to download the software to a
flash
drive by using the
product name or number.
1.
Go to
support
.
2.
Select
Get software and drivers
, and then enter the product name or number.
3.
In the
HP PC Hardware Diagnostics
section, select
Download
, and then select the installation location:
To run the tool on your computer, download it to the computer desktop.
–or–
To run the tool from a
flash
drive, download it to a
flash
drive.
4.
Select
Run
.
Installing HP PC Hardware Diagnostics Windows
To install HP PC Hardware Diagnostics Windows, follow these steps:
▲
Navigate to the folder on your computer or the
flash
drive where the .exe
file
was downloaded, double-
click the .exe
file,
and then follow the on-screen instructions.
82
Chapter 9
Using HP PC Hardware Diagnostics (UEFI)