Home » HP Manuals » Desktops » HP Z558 » Manual Viewer

HP Z558 HP Digital Entertainment Center - Software Guide - Page 197

Troubleshooting, Troubleshooting Problems and Finding Solutions

UPC - 882780141766

Add to My Manuals
Save this manual to your list of manuals

Page 197 highlights

Troubleshooting Troubleshooting s Troubleshooting Problems and Finding Solutions For help on general and miscellaneous problems you may be experiencing with the HP Digital Entertainment Center, refer to the following pages for possible solutions. Look up the description of the problem and try the solution listed. n If you need more information about using or troubleshooting Media Center, refer to the Media Center Help files or the Help and Support files in the Start menu. For more detailed information, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support. For online support, go to the Microsoft or HP Support Web site at: http://www.hp.com/support w Your system is provided with a voltage select switch for use in a 115-Vv or 230-Vv power system. The voltage select switch has been pre-set to the correct voltage setting for use in the particular country/region where it was initially sold. Changing the voltage select switch to the incorrect position can damage your HP Digital Entertainment Center and void any implied warranty. HP Digital Entertainment Center hardware and operating system For hardware-related troubleshooting topics such as the remote control, CD or DVD drive problems, or operating system messages, see"Hardware and Operating System" on page 188. Music For music-related troubleshooting topics, such as playback, adding music files, or playlist problems, see "Music" on page 190. Pictures For picture-related troubleshooting topics, see "Pictures" on page 198. Television, Guide, recording TV For TV-related troubleshooting topics such as recording live TV, adding channels, or Guide problems, see "Television, Guide, Recording TV" on page 192. Video/DVD For video/DVD-related troubleshooting topics such as video or display problems or errors, see "Video/DVD: Video or Display Problems or Errors" on page 196. Burning CDs or DVDs For CD or DVD burning-related troubleshooting topics, see "Burning CDs or DVDs" on page 198. Troubleshooting 187

Section	Page
Table of Contents	5
Welcome	11
Experience the Entertainment Fun	11
Watch and record live TV	11
The right music for the moment	11
Share your digital memories	12
Transform your living space into a theater	12
Using Media Center Features	12
Using Media Center	15
Setting Up Media Center	15
Completing the setup wizard steps	15
Getting the Most out of Media Center	16
Opening Media Center	17
Media Center Start Menu	18
Using Online Spotlight	19
Using More Programs in Media Center	19
Navigating Media Center	20
Closing Media Center	20
Synchronizing Media to a Portable Media Device	21
Viewing files on a portable media device	21
Using Media Center Help	22
Opening Media Center Help	22
Media Center menu bars and control menu	23
Using Instant Messaging in Media Center	24
Logging in to your messenger account	24
Changing Media Center Settings	25
Media Center settings categories	25
Changing audio, video, display resolution, and other settings	26
Changing the display resolution	27
Contacting HP Support in Media Center	27
Finding Additional Media Center Information	28
Using the Remote Control	29
Remote Control Buttons Overview	30
Begin using your remote control	32
Remote Control Buttons	33
Shortcut buttons	33
Standby button	34
Recording in standby mode	35
Remote control LED and the remote sensor LED	35
Media playback buttons	36
Navigation and other buttons	38
Alphanumeric Keypad and Print buttons	39
Watching and Recording TV Programs	41
Navigating My TV	41
Watching TV	42
Watching Live TV	43
Controlling TV playback	44
Using the remote control in My TV	45
Using the Television Program Guide	46
Important information about the Television Program Guide	46
Viewing the Television Program Guide	47
Setting up how Media Center downloads the Guide	48
Manually downloading the Guide	49
Changing a postal code to receive the correct Television Guide	49
Adding missing channels to the Guide	50
Removing channels from the Guide	50
Searching for TV Programs	51
Searching for TV programs using categories	52
Recording TV Programs	53
Recording TV from the Guide	54
Recording manually	54
Recording TV without the Television Program Guide	55
Record by using the Record button	55
Recording TV from Search	56
The Record icon in the taskbar	57
Recording TV tips	57
Important information about My TV and FM radio	57
Standby mode and scheduled recordings	58
Recording quality and hard disk drive storage space	58
Copying recorded TV programs to DVD or CD	59
Playing Recorded TV Programs	60
Using the More Information button with recorded TV programs	60
Playing a recorded program on a non-Media Center PC	61
Locating recorded TV programs on your hard disk drive	62
Viewing recording errors	62
About Recording Errors	63
Common recording errors	63
Resolving Recording Conflicts	64
Recording priority rules	64
Resolving a recording conflict	65
Deleting TV Programs	65
Deleting a scheduled program or series	65
Deleting a recorded program or series	66
Setting Parental Controls	66
Blocking unwanted TV programs and movies	66
Setting movie/DVD ratings	67
Changing parental control access code	67
Setting Caption Display	68
Displaying Teletext	68
Safeguarding Recorded TV Programs	69
Important information about recorded TV programs	69
Preparing the code key files	70
Making the backup CD	72
Using the code key backup CD after a system recovery	72
Using Two TV Tuner Cards	73
Recording two programs at the same time	73
Watching live TV and recording a different channel at the same time	74
Managing Hard Disk Drive Space	74
Increasing hard disk drive space	75
Adjusting TV recording and storage settings	75
Using the Disk Cleanup utility	76
Adjusting System Restore settings	76
Deleting recorded TV programs	77
Uninstalling software programs that are not needed	77
Content Protection Update	78
Playing Music Files	79
HP Tunes	79
My Music	80
Using HP Tunes with Media Center	80
Adding Music to the iTunes Library	81
Adding music files from a CD in iTunes	81
Adding music files from a CD in HP Tunes	82
Adding music files from the Internet	82
Adding music files from your hard disk drive	83
Using supported music file types	83
Changing song name, genre, artist, or album in iTunes	84
Playing CDs with HP Tunes	84
Creating a Playlist with iTunes	85
Creating and Editing a New Playlist with HP Tunes	86
Creating Music CDs with iTunes	87
Using My Music with Media Center	88
Adding Music to My Music Library	89
Adding music files from your hard disk drive	89
Adding music files from a CD	90
Deleting music files from the My Music library	91
Using supported music file types	91
Playing Music Files in My Music	92
Playing an album in My Music	93
Playing a song in My Music	93
Creating a Queue List in My Music	94
Finding and Playing an Album in My Music	94
Creating a Playlist in My Music	95
Copying Music Files to CD in My Music	96
Deleting music files from the My Music library	97
Editing song and album information	97
Selecting a Visualization	97
Working with Pictures	99
HP Image Zone Plus	99
My Pictures	100
Working with Digital Images	100
Using HP Image Zone Plus in Media Center	101
Organizing Pictures in HP Image Zone Plus	101
Creating your picture catalog in HP Image Zone Plus	102
Creating albums	104
Modifying a date assigned to your pictures	104
Assigning a keyword to your pictures	105
Assigning a place to your pictures	105
Searching for pictures in HP Image Zone Plus	106
Viewing Pictures in HP Image Zone Plus	107
Viewing a slide show in HP Image Zone Plus	107
Viewing a slide show with music in HP Image Zone Plus	107
Changing view and slide-show options	108
Editing Pictures in HP Image Zone Plus	108
Updating edited picture files in Media Center	108
Using supported picture file types with HP Image Zone Plus	109
Printing Pictures in HP Image Zone Plus	110
Using My Pictures in Media Center	111
Organizing Pictures in My Pictures	112
Adding Pictures to My Pictures	113
Adding picture files from your hard disk drive	113
Viewing Pictures in My Pictures	114
Viewing pictures as a slide show	115
Viewing a slide show with music in My Pictures	115
Zooming into and panning across your pictures	115
Sorting pictures	116
Changing picture settings	116
Turning photo captions on or off	117
Using supported picture file types in My Pictures	117
Editing Pictures in My Pictures	118
Fixing red eye or contrast	118
Cropping pictures in My Pictures	118
Rotating pictures	119
Printing Pictures in My Pictures	120
Setting up your printer	120
Copying Pictures to CDs and DVDs	121
Using the Desktop for Some Picture Tasks	121
Playing Videos	123
Playing Digital Videos in Media Center	124
Using Supported Video File Types	125
Transferring and Recording Video Files	125
Creating a CD/DVD from Video Files	126
Organizing Videos	127
Playing a Video Stored on Removable Media	128
Changing the Display for Better Image Quality	128
Creating a Desktop Background from a Video File	129
Adding Digital Videos to My Videos	129
Using the More Information Button with My Videos	131
Playing DVDs	133
Playing DVD Movies in Media Center	133
Changing the DVD Movie Language	134
Changing DVD Audio Settings	134
About playing DVDs	135
Stopping a DVD movie	135
Watching DVD in the inset window or in a resized window	135
Playing a DVD movie already in your drive	136
Programming Remote Control Buttons for DVD	136
Listening to FM Radio	137
Playing FM Radio Stations	138
Organizing Pre-set Radio Stations	139
Using the FM Radio and the TV Signal at the Same Time	139
Recording TV Programs	141
Copying Recorded TV Programs to DVD	141
Copying a TV program to CD/DVD using Media Center	141
Copy a recorded TV program to a DVD with other programs	142
Watching Recorded TV Programs on DVD	142
Digital Media Copy Protection	143
Copy protection for DVD movies	144
CGMS*	144
Macrovision	144
Using Double-Layer Technology and Media	145
Playing CDs and DVDs	147
Playing Music CDs with iTunes	147
Setting Media Center as the automatic CD or DVD player	148
Playing DVD Movies with InterVideo WinDVD	149
Using country/region codes	150
Playing Video CDs (VCD) with InterVideo WinDVD	151
Creating (Burning) CDs and DVDs	153
Creating (Burning) CDs and DVDs with RecordNow!	153
Creating music CDs with RecordNow!	154
Creating CDs to play in your car or home CD players	154
Creating CDs to play on your HP Digital Entertainment Center	155
Creating a music CD	156
Storing Files on a DVD or CD	156
Storing data files on disc	158
Copying a DVD or CD	158
Erasing a DVD or CD	159
Removing Files in RecordNow!	159
Removing Files from a Recorded Data Disc	160
Creating an Image File	160
Saving an Image	160
Burning an Image	161
Archiving Files on a CD or DVD	161
Recording Video Files	162
Using Disc Labels	162
Using Compatibility Information	163
Identifying Disc Feature and Compatibility	164
Using the Optical Drive Quick Reference Table	166
Using the Software Quick Reference Table	167
Importing, Editing, and Burning Videos	171
Using InterVideo WinDVD Creator	171
Getting Started with WinDVD Creator	172
Using the Preview window in WinDVD Creator	172
Using the Media Library in WinDVD Creator	172
Using the Storyboard in WinDVD Creator	173
Identifying Requirements for Capturing Video with WinDVD Creator	173
Capturing Digital Camcorder Video with WinDVD Creator	174
Capturing Analog Video with WinDVD Creator	174
Capturing a Still Image	175
Editing Video Files with WinDVD Creator	175
Adding images with WinDVD Creator	176
Adding audio effects with WinDVD Creator	177
Adding transition effects with WinDVD Creator	177
Adding title effects with WinDVD Creator	177
Adding video filters with WinDVD Creator	178
Authoring Your DVD with WinDVD Creator	178
Making a movie with WinDVD Creator	179
Recording VHS Files Direct to DVD with WinDVD Creator	180
Converting Recorded TV to VCD or DVD Format	180
Using muvee autoProducer unPlugged	181
Getting Started with muvee autoProducer	181
Adding Videos to Your Movie with muvee autoProducer	182
Adding Pictures to Your Movie with muvee autoProducer	183
Adding Music to Your Movie with muvee autoProducer	183
Setting the Style in muvee autoProducer	184
Changing the Settings in muvee autoProducer	184
Making the Movie with muvee autoProducer	185
Recording muvee autoProducer Movie to Disc with WinDVD Creator	186
Using an HP Personal Media Drive	187
Setting Up the HP Personal Media Drive to Work with Media Center	188
Locating the Drive After Installation	188
Assigning a Drive Letter to the HP Personal Media Drive	189
Viewing and Storing Files	189
Playing Media Files	190
Playing Music Files	190
Viewing Picture Files	190
Playing Video Files	191
Watching TV Programs Stored on the HP Personal Media Drive	191
About Recording TV to the HP Personal Media Drive	192
Recording TV programs to the HP Personal Media Drive	193
Changing the TV recording path to the HP Personal Media Drive	193
Changing the TV recording path to the local hard disk drive	194
Disconnecting the HP Personal Media Drive Safely	194
Changing Disk Allocation	195
Updating Recorded TV List after Removing the HP Personal Media Drive	195
System Requirements to View Recorded TV Programs on Other PCs	196
Troubleshooting	197
Troubleshooting Problems and Finding Solutions	197
Hardware and Operating System	198
Music	200
Television, Guide, Recording TV	202
Video/DVD: Video or Display Problems or Errors	206
Pictures	208
Burning CDs or DVDs	208