HP Z558 HP Digital Entertainment Center - Software Guide - Page 205

Date, Time, Language, and Regional Options, My TV Guide is

Page 205 highlights

Troubleshooting Problem My TV Guide is not right for my location. n The TV Guide is not available in some countries/ regions. Possible solution During the initial setup of the HP Digital Entertainment Center, you specify your country/region location. Media Center uses this information to select the country/ region for the Television Guide. The HP Digital Entertainment Center is preset to the country/region where it was initially shipped. If you did not select your correct location, and if this location does not match the ZIP code or postal code location you entered in the Media Center TV Guide setting, an error message may appear. You may also see No data available in the TV Guide, or you may not be able to get the correct TV Guide. To resolve this problem, set the location for your HP Digital Entertainment Center in the Control Panel first and then in the Media Center Settings window. To set your location: 1 Click Start on the taskbar, and then click Control Panel. 2 Click Date, Time, Language, and Regional Options, if it is present. 3 Click Regional and Language Options. 4 Click the Regional Options tab. 5 In Standards and formats, select your language and country/region; for example, English (Canada), from the drop-down list. 6 Select your location from the drop-down list. 7 Click Apply, and then click OK. 8 Click Start, and then select Media Center. 9 Select Settings, TV, Guide, and then Set Up Guide listings to reset your location to receive the correct TV Guide. Troubleshooting 195

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Troubleshooting
195
Troubleshooting
My TV Guide is not
right for my location.
During the initial setup of the HP Digital Entertainment Center, you specify your
country/region location. Media Center uses this information to select the country/
region for the Television Guide.
The HP Digital Entertainment Center is preset to the country/region where it was
initially shipped. If you did not select your correct location, and if this location does
not match the ZIP code or postal code location you entered in the Media Center TV
Guide setting, an error message may appear. You may also see
No data available
in the TV Guide, or you may not be able to get the correct TV Guide.
To resolve this problem, set the location for your HP Digital Entertainment Center in
the Control Panel first and then in the Media Center Settings window.
To set your location:
1
Click
Start
on the taskbar, and then click
Control Panel
.
2
Click
Date, Time, Language, and Regional Options
, if it is present.
3
Click
Regional and Language Options
.
4
Click the
Regional Options
tab.
5
In Standards and formats, select your language and country/region; for example,
English
(Canada)
, from the drop-down list.
6
Select your location from the drop-down list.
7
Click
Apply
, and then click
OK
.
8
Click
Start
, and then select
Media Center
.
9
Select
Settings
,
TV
,
Guide
, and then
Set Up Guide listings
to reset your
location to receive the correct TV Guide.
Problem
Possible solution
n
The TV Guide is
not available in
some countries/
regions.