HP dx2390 Service Reference Guide: HP Compaq dx2390 Business PC - Page 6

Japanese Power Cord Requirements

................................................................................................

78

Country-Specific Requirements

..........................................................................................................

79

Appendix C

Troubleshooting

Safety and Comfort

............................................................................................................................

80

Before You Call for Technical Support

...............................................................................................

80

Helpful Hints

.......................................................................................................................................

81

Solving General Problems

..................................................................................................................

82

Solving Hardware Installation Problems

.............................................................................................

85

Interpreting POST Audible Codes

......................................................................................................

87

Contacting Customer Support

............................................................................................................

88

Appendix D

System Board and Riser Board Reference Designators

............................................................................................................................................................

89

Appendix E

Specifications

Index

...................................................................................................................................................................

97

vi

Section	Page
Installing and Customizing the Software	7
Installing the Operating System	7
Installing or Upgrading Device Drivers	7
HP Backup and Recovery Manager	8
Computer Setup (F10) Utility	9
Computer Setup (F10) Utilities	9
Using Computer Setup (F10) Utilities	9
Computer Setup—Main	10
Computer Setup—Advanced	11
Computer Setup—Power	12
Computer Setup—Boot	13
Computer Setup—Exit	13
Recovering the Configuration Settings	14
Computer Diagnostic Features	15
HP Insight Diagnostics	15
Accessing HP Insight Diagnostics	15
Survey Tab	16
Test Tab	17
Status Tab	17
Log Tab	18
Help Tab	18
Saving and Printing Information in HP Insight Diagnostics	19
Downloading the Latest Version of HP Insight Diagnostics	19
Protecting the Software	19
Serial and Parallel ATA Drive Guidelines and Features	20
SATA Hard Drives	20
SATA Hard Drive Cables	21
SATA Data Cable	21
SATA Power Cable	21
PATA Device Information	22
ATA SMART Drives	22
Hard Drive Capacities	22
Identifying the Chassis, Routine Care, and Disassembly Preparation	23
Chassis Designation	23
Microtower (MT)	23
Electrostatic Discharge Information	24
Generating Static	24
Preventing Electrostatic Damage to Equipment	24
Personal Grounding Methods and Equipment	25
Grounding the Work Area	25
Recommended Materials and Equipment	25
Operating Guidelines	26
Routine Care	27
General Cleaning Safety Precautions	27
Cleaning the Computer Case	27
Cleaning the Keyboard	27
Cleaning the Monitor	28
Cleaning the Mouse	28
Service Considerations	28
Power Supply Fan	28
Tools and Software Requirements	28
Screws	29
Cables and Connectors	29
Hard Drives	29
Lithium Coin Cell Battery	30
Removal and Replacement Procedures Microtower (MT) Chassis	31
Serial Number Location	31
Preparation for Disassembly	32
External Security Devices	33
Cable Lock	33
Padlock	33
HP Business PC Security Lock	34
Computer Access Panel	36
Front Bezel	37
Removing Bezel Blanks	38
Cable Management	39
Cable Connections	40
Memory	41
Expansion Cards	44
Drives	48
System Board Drive Connections	50
Drive Positions	51
Removing an Optical Drive	52
Installing an Optical Drive into the 5.25-inch Drive Bay	53
Removing an External 3.5-inch Drive	54
Installing a Drive into the 3.5-inch External Drive Bay	56
Removing an Internal 3.5-inch Hard Drive	58
Installing an Internal 3.5-inch Hard Drive	60
Front USB Panel	63
Power Switch/LED Assembly	64
Heatsink	65
Processor	66
Rear Chassis Fan	67
Power Supply	68
System Board	69
Battery	70
Type 1 Battery Holder	71
Type 2 Battery Holder	71
Type 3 Battery Holder	72
Connector Pin Assignments	73
Keyboard	73
Mouse	73
Ethernet RJ-45	74
Parallel Interface	75
Serial Interface, Powered and Non-Powered	75
USB	76
Microphone	76
Headphone	76
Line-in Audio	76
Line-out Audio	76
External Infrared Transceiver	77
Monitor	77
24-Pin Power	77
24-Pin MicroFit Power	78
4-Pin Power (for CPU)	78
6-Pin Power (for CPU)	79
SATA Data and Power	80
PCI Express	80
PCI Express	81
PCI Express Mini Card	82
DVI Connector	83
Power Cord Set Requirements	84
General Requirements	84
Japanese Power Cord Requirements	84
Country-Specific Requirements	85
Troubleshooting	86
Safety and Comfort	86
Before You Call for Technical Support	86
Helpful Hints	87
Solving General Problems	88
Solving Hardware Installation Problems	91
Interpreting POST Audible Codes	93
Contacting Customer Support	94
System Board and Riser Board Reference Designators	95
Specifications	101

HP dx2390 Service Reference Guide: HP Compaq dx2390 Business PC - Page 6

Appendix C, Troubleshooting, System Board and Riser Board Reference Designators, Specifications, Index

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