HP t5335z Troubleshooting Guide: HP t5335 Thin Clients - Page 16

No Power, Part 1, Diagnostics and Troubleshooting

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No Power, Part 1 No Power, Part 1 No Power (Power LED is off) No Is power cord connected from power source to brick and brick to system? Yes Using power strip or UPS? No Active Outlet Yes Turn off power and disconnect power cord Plug power cord into No brick and power source, then from brick to system. Yes Ensure power strip or UPS is turned on. Turn computer off. Plug No power cord into different active wall outlet. Restart thin client and return to start of this chart. Go to next page t5000 Troubleshooting Flow Chart No Power, Part 2 10 Chapter 2 Diagnostics and Troubleshooting

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No Power, Part 1
No Power, Part 1
No
Is power cord
connected from power
source to brick and
brick to system?
Active
Outlet
Yes
Plug power cord into
brick and power source,
then from brick to
system.
No
Restart thin client
and return to start of
this chart.
No
Using power
strip or UPS?
Yes
Turn off power and
disconnect power
cord
Go to next page
t5000 Troubleshooting
Flow Chart
No Power, Part 2
No Power
(Power LED is off)
Ensure power strip or
UPS is turned on.
Yes
Turn computer off. Plug
power cord into different
active wall outlet.
No
10
Chapter 2
Diagnostics and Troubleshooting