HP t5335z Troubleshooting Guide: HP t5335 Thin Clients - Page 24

No Audio, Note - restore

Get HP t5335z PDF manuals and user guides View all HP t5335z manuals
Add to My Manuals
Save this manual to your list of manuals

Page 24 highlights

No Audio No Audio Is Volume Control or Media Player muted? If so, change the setting. Audio? Yes Done N Are speaker connectors in correct jacks? Try both audio jacks. Audio? Yes N In Control Panel's Sound and Audio, does the Audio tab N indicate whether the unit sees its audio hardware? Yes Disconnect any external speakers Turn up volume for internal and external speakers. Restore image using the Recovery process. Audio? Yes N Take the following actions: 1. Reseat speaker cable. 2. Replace speaker. Note: Refer to Warranty for coverage information. Done N Audio? Yes Done 18 Chapter 2 Diagnostics and Troubleshooting

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
No Audio
No Audio
Audio?
Done
Turn up volume for internal
and external speakers.
Yes
Take the following actions:
1. Reseat speaker cable.
2. Replace speaker.
Note:
Refer to Warranty for
coverage information.
Restore image using
the Recovery process.
Done
N
Is Volume Control or Media
Player muted? If so, change the
setting.
Are speaker connectors in
correct jacks? Try both audio
jacks.
In Control Panel's Sound and
Audio, does the Audio tab
indicate whether the unit sees
its audio hardware?
Yes
Audio?
Disconnect any
external speakers
Audio?
Audio?
Yes
Done
N
Yes
N
N
Yes
N
18
Chapter 2
Diagnostics and Troubleshooting