HP t5335z Troubleshooting Guide: HP t5335 Thin Clients - Page 23

No Internal Network Connection, Call your local HP Call Center - os

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No Internal Network Connection No Internal Network Connection Note: Yellow or green LED on NIC connector indicates an active jack. Keyboard or mouse working? No Replace cable or have jack activated. NIC configured in OS? No Reimage using recovery process. Yes OK? Yes Done No Call your local HP Call Center for a diagnosis. To locate a local phone number, visit the HP Web site at: http://www.hp.com/cgibin/hpsupport/index.pl Troubleshooting 17

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No Internal Network Connection
No Internal Network
Connection
Note:
Yellow or green LED on
NIC connector indicates an
active jack.
Replace cable or
have jack activated.
Keyboard
or mouse
working?
Done
Yes
No
Call your local HP Call Center
for a diagnosis. To locate a
local phone number, visit the
HP Web site at:
bin/hpsupport/index.pl
OK?
Reimage using
recovery process.
NIC
configured
in OS?
No
Yes
No
Troubleshooting
17