IBM 6648 User Guide - Page 116

Getting information by fax, Getting help by telephone, In the U.S. and Canada

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Downloadable Files. You will have the information you need, all in one place. In addition, you can choose to receive e-mail notifications whenever new information becomes available about your registered products. You also can access online support forums, which are community sites monitored by IBM support staff. For information about specific Personal Computer products, visit the following pages: http://www.ibm.com/pc/us/intellistation http://www.ibm.com/pc/us/ibmpc http://www.ibm.com/pc/us/netfinity http://www.ibm.com/pc/us/thinkpad http://www.ibm.com/pc/us/accessories http://www.direct.ibm.com/content/home/en_US/aptiva You can select a country-specific Web site from these pages. Getting information by fax If you have a touch-tone telephone and access to a fax machine, in the U.S. and Canada you can receive by fax marketing and technical information on many topics, including hardware, operating systems, and local area networks (LANs). You can call the IBM Automated Fax System 24 hours a day, 7 days a week. Follow the recorded instructions, and the requested information will be sent to your fax machine. In the U.S. and Canada, to access the IBM Automated Fax System, call 1-800-426-3395. Getting help by telephone During the warranty period, you can get help and information by telephone through the IBM PC HelpCenter. Expert technical-support representatives are available to assist you with questions you might have on the following: v Setting up your computer and IBM monitor v Installing and setting up IBM options purchased from IBM or an IBM reseller v 30-day, preinstalled-operating-system support v Arranging for service (on-site or carry-in) v Arranging for overnight shipment of customer-replaceable parts 102 User Guide

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Downloadable Files. You will have the information you need, all in one place.
In addition, you can choose to receive e-mail notifications whenever new
information becomes available about your registered products. You also can
access online support forums, which are community sites monitored by IBM
support staff.
For information about specific Personal Computer products, visit the following
You can select a country-specific Web site from these pages.
Getting information by fax
If you have a touch-tone telephone and access to a fax machine, in the U.S.
and Canada you can receive by fax marketing and technical information on
many topics, including hardware, operating systems, and local area networks
(LANs). You can call the IBMAutomated Fax System 24 hours a day, 7 days a
week. Follow the recorded instructions, and the requested information will be
sent to your fax machine.
In the U.S. and Canada, to access the IBM Automated Fax System, call
1-800-426-3395.
Getting help by telephone
During the warranty period, you can get help and information by telephone
through the IBM PC HelpCenter. Expert technical-support representatives are
available to assist you with questions you might have on the following:
v
Setting up your computer and IBM monitor
v
Installing and setting up IBM options purchased from IBM or an IBM
reseller
v
30-day, preinstalled-operating-system support
v
Arranging for service (on-site or carry-in)
v
Arranging for overnight shipment of customer-replaceable parts
102
User Guide