IBM 6648 User Guide - Page 13

Using the World Wide Web, Universal Serial Bus USB problems - bios

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Page 13 highlights

Installing internal drives in the desktop model computer 62 Installing a security U-bolt 65 Completing the installation 65 Replacing the cover and connecting the cables 65 Updating the computer configuration 66 Chapter 6. Troubleshooting 69 Troubleshooting procedure 70 Power-on self-test (POST 71 Diagnostic error codes and messages 71 POST error codes 72 POST beep codes 75 Ethernet error messages 76 RPL-related error messages 76 DHCP-related error messages 77 Device troubleshooting charts 78 General problems 79 Intermittent problems 80 Audio problems 81 CD-ROM drive problems 82 Diskette drive problems 84 Monitor problems 84 Keyboard, mouse, or pointing device problems 87 Memory problems 88 Option problems 89 Parallel-port problems 90 Serial-port problems 90 Printer problems 91 Application problems 91 Universal Serial Bus (USB) problems 92 Software-generated error messages 92 IBM Enhanced Diagnostics program 92 Other diagnostic programs on the Software Selections CD 94 Recovering from a POST/BIOS update failure 94 Installing files from option diskettes 95 Replacing the battery 95 Chapter 7. Getting help, service, and information 99 Service support 100 Before you call for service 101 Getting customer support and service 101 Using the World Wide Web 101 Getting information by fax 102 Getting help by telephone 102 Getting help around the world 104 Purchasing additional services 105 Enhanced PC support line 105 Contents xi

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Installing internal drives in the desktop model computer
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Installing a security U-bolt
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Completing the installation
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Replacing the cover and connecting the cables
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Updating the computer configuration
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Chapter 6. Troubleshooting
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Troubleshooting procedure
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Power-on self-test (POST)
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Diagnostic error codes and messages
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POST error codes
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POST beep codes
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Ethernet error messages
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RPL-related error messages
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DHCP-related error messages
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Device troubleshooting charts
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General problems
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Intermittent problems
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Audio problems
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CD-ROM drive problems
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Diskette drive problems
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Monitor problems
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Keyboard, mouse, or pointing device problems
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Memory problems
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Option problems
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Parallel-port problems
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Serial-port problems
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Printer problems
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Application problems
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Universal Serial Bus (USB) problems
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Software-generated error messages
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IBM Enhanced Diagnostics program
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Other diagnostic programs on the Software Selections CD
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Recovering from a POST/BIOS update failure
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Installing files from option diskettes
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Replacing the battery
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Chapter 7. Getting help, service, and information
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Service support
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Before you call for service
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101
Getting customer support and service
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101
Using the World Wide Web
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101
Getting information by fax
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102
Getting help by telephone
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102
Getting help around the world
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104
Purchasing additional services
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.
.
.
.
.
.
.
.
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105
Enhanced PC support line
.
.
.
.
.
.
.
.
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105
Contents
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