IBM 865511Y Hardware Maintenance Manual - Page 14

Insert the IBM PC Enhanced Diagnostics diskette into, Notes, IS THE SYSTEM PART OF A CLUSTER?

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(CONTINUED) If the failing system is suspect to be part of a shared DASD cluster, all diagnostic tests can be run except diagnostic tests which tests the storage unit (DASD residing in the storage unit) or the storage adapter attached to the storage unit. Notes 1. For systems that are part of a shared DASD cluster, run one test at a time in looped mode. Do not run all tests in looped mode, as this could enable the DASD diagnostic tests. 2. If multiple error codes are displayed, diagnose the first error code displayed. 3. If the computer hangs with a POST error, go to the "Symptom-to-FRU index" on page 142. 4. If the computer hangs and no error is displayed, go to "Undetermined problem" on page 189. 5. Power Supply problems, see "Power supply" on page 59. 6. Safety information, see "Safety Information" on page 196. 001 IS THE SYSTEM PART OF A CLUSTER? Yes No 002 Go to Step 004. 003 Schedule maintenance with the customer. Shut down all failing systems related to the cluster. Run storage test. 004 - Power-off the computer and all external devices. - Check all cables and power cords. - Make sure the system board is seated properly. - Make sure the processor speed setting matches the processor installed in the computer. - Set all display controls to the middle position. - Insert the IBM PC Enhanced Diagnostics diskette into drive A. - Power-on all external devices. - Power-on the computer. - Check for the following response: 1. Readable instructions or the Main Menu. 6 Netfinity Server HMM

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(CONTINUED)
If the failing system is suspect to be part of a shared
DASD cluster, all diagnostic tests can be run except
diagnostic tests which tests the storage unit (DASD
residing in the storage unit) or the storage adapter
attached to the storage unit.
Notes
1.
For systems that are part of a shared DASD
cluster, run one test at a time in looped mode.
Do not run all tests in looped mode, as this could
enable the DASD diagnostic tests.
2.
If multiple error codes are displayed, diagnose
the first error code displayed.
3.
If the computer hangs with a POST error, go to
the “Symptom-to-FRU index” on page
142.
4.
If the computer hangs and no error is displayed,
go to “Undetermined problem” on page
189.
5.
Power Supply problems, see “Power supply” on
page 59.
6.
Safety information, see “Safety Information” on
page 196.
001
IS THE SYSTEM PART OF A CLUSTER?
Yes
No
002
Go to Step 004.
003
Schedule maintenance with the customer.
Shut down all
failing systems related to the cluster.
Run storage test.
004
–
Power-off the computer and all external devices.
–
Check all cables and power cords.
–
Make sure the system board is seated properly.
–
Make sure the processor speed setting matches the
processor installed in the computer.
–
Set all display controls to the middle position.
–
Insert the IBM PC Enhanced Diagnostics diskette into
drive A.
–
Power-on all external devices.
–
Power-on the computer.
–
Check for the following response:
1.
Readable instructions or the Main Menu.
6
Netfinity Server HMM