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IBM 866631Y Hardware Maintenance Manual - Page 146

Remove Failing PCI Card

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Error Code/Symptom 00019504 (Processor 4 is not functioning - check VRM and processor LEDs) 00019701 (Processor 1 failed BIST) 00019702 (Processor 2 failed BIST) 00019703 (Processor 3 failed BIST) 00019704 (Processor 4 failed BIST) 00180100 (No room for PCI option ROM) 00180200 (No more I/O space available for PCI adapter) 00180300 (No more memory (above 1MB for PCI adapter) 00180400 (No more memory (below 1MB for PCI adapter) 00180500 (PCI option ROM checksum error) 00180600 (PCI device built-in self test failure) 00180700, 00180800 (General PCI error) 01295085 (ECC checking hardware test error) 01298001 (No update data for processor 1) 01298002 (No update data for processor 2) FRU/Action 1. VRM 4 2. Processor 4 3. Processor/PCI Board 4. I/O Legacy Board 1. Processor 1 2. Processor/PCI Board 3. I/O Legacy Board 1. Processor 2 2. Processor/PCI Board 3. I/O Legacy Board 1. Processor 3 2. Processor/PCI Board 3. I/O Legacy Board 1. Processor 4 2. Processor/PCI Board 1. Run Configuration/Setup 2. Failing Adapter 3. I/O Legacy Board 1. Run Configuration/Setup 2. Failing Adapter 3. I/O Legacy Board 1. Run Configuration/Setup 2. Failing Adapter 3. I/O Legacy Board 1. Run Configuration/Setup 2. Failing Adapter 3. I/O Legacy Board 1. Remove Failing PCI Card 2. I/O Legacy Board 1. Run Configuration/Setup 2. Failing Adapter 3. I/O Legacy Board 1. I/O Legacy Board 2. PCI Card 1. Processor/PCI Board 2. Processor 1. Ensure all processors are the same stepping level and cache size. 2. Processor 1 1. Ensure all processors are the same stepping level and cache size. 2. Processor 2 136 Hardware Maintenance Manual: Netfinity 7100 - Type 8666

Section	Page
About this manual	5
Important safety information	5
Online support	6
IBM online addresses	6
Contents	7
General checkout	11
General information	13
Features and specifications	13
Server features	15
Reliability, availability, and serviceability	16
Controls and indicators	17
Information LED panel	19
Diagnostics	21
Diagnostic tools overview	21
POST	21
POST beep codes	22
POST error messages	22
Event/error logs	22
Small computer system interface messages	22
Diagnostic programs and error messages	22
Text messages	23
Starting the diagnostic programs	24
Viewing the test log	25
Diagnostic error message tables	25
Light path diagnostics	25
Power supply LEDs	25
Diagnostic panel LEDs	26
Light path diagnostics	27
Power checkout	29
Temperature checkout	30
Recovering BIOS	30
Replacing the battery	31
Diagnosing errors	32
Troubleshooting the Ethernet controller	33
Network connection problems	33
Ethernet controller troubleshooting chart	33
Ethernet controller messages	35
Novell NetWare or IntraNetWare server ODI driver messages	35
NDIS 4.0 (Windows NT) driver messages	37
UNIX messages	38
Configuring the server	41
Using the Configuration/Setup Utility program	41
Starting the Configuration/Setup Utility program	41
Choices available from the Configuration/Setup main menu	41
Using passwords	45
Power-on password	45
Setting the password override switch	45
Administrator password	46
Using the SCSISelect utility program	46
Starting the SCSISelect utility program	46
Choices available from the SCSISelect menu	47
Installing options	49
Major components of the Netfinity 7100	49
Component locations	50
I/O board component locations	50
Processor board component locations	51
Processor board LEDs	51
Processor board connectors	52
Processor board jumpers	52
Memory board component locations	53
Memory board connectors	53
Memory board LED locations	53
Before you begin	53
Working inside the server with the power on	54
Removing the top cover, front door and media-bay bezel	54
Removing the top cover	55
Removing the server front door and the media-bay bezel	56
Working with adapters	56
Adapter considerations	57
Installing an adapter	57
Cabling example for the ServeRAID adapter	59
Installing internal drives	60
Internal drive bays	61
Installing a hot-swap hard disk drive	61
Installing a 5.25-inch removable-media drive	63
Installing memory-module kits	64
Installing a microprocessor kit	67
Installing a hot-swap power supply	70
Replacing a hot-swap fan	71
Completing the installation	72
Installing the server front door and media-bay bezel	73
Installing the top cover	74
Reconfiguring the server	74
Connecting external options	75
Input/output ports	75
Parallel port	75
Viewing or changing the parallel-port assignments	76
Parallel port connector	76
Video port	77
Keyboard port	78
Auxiliary-device (pointing device) port	78
Ultra2 SCSI ports	78
SCSI cabling requirements	79
Setting SCSI IDs	79
SCSI connector pin-number assignments	79
Serial ports	80
Viewing or changing the serial-port assignments	80
Serial-port connectors	81
Universal Serial Bus ports	81
USB cables and hubs	81
USB-port connectors	81
Ethernet port	82
Configuring the Ethernet controller	82
Failover for redundant Ethernet	82
Configuring for failover	83
Ethernet port connector	84
Advanced System Management ports	84
Cabling the server	84
Installing the server in a rack	85
Netfinity Manager	87
Managing your IBM Netfinity server with Netfinity Manager	88
Netfinity Manager documentation	88
Netfinity Manager system requirements	88
Netfinity Manager for OS/2 system requirements	89
Netfinity Manager for Windows 95 and Windows 98 systemrequirements	89
Netfinity Manager for Windows NT system requirements	90
Starting the Netfinity Manager installation program	91
Netfinity Manager database support	97
DB2 database support	97
System requirements	97
Installing and configuring the database	97
Installing the database on OS/2	98
Activating the database	98
Granting and revoking database privileges	99
Database privileges on OS/2 systems	99
Cataloging the database in the managing system	100
Deleting the database	100
Deleting the database on OS/2	101
Lotus Notes database support	101
System requirements	101
Installing the database	101
Browsing the Netfinity Manager Lotus Notes database	102
ODBC database support	103
System requirements	103
ODBC database configuration	103
Creating the Netfinity Manager tables	104
Supported and certified databases	106
Starting Netfinity Manager	107
Netfinity Manager Service Manager	108
Netfinity Manager service descriptions	108
Advanced System Management	109
Alert Manager	109
Alert on LAN configuration	109
Capacity Management	109
Cluster Manager	109
Critical File Monitor	110
DMI Browser	110
ECC Memory Setup	110
Event Scheduler	110
File Transfer	110
Power-On Error Detect	110
Predictive Failure Analysis	110
Process Manager	110
RAID Manager	110
Remote Session	111
Remote System Manager	111
Remote Workstation Control	111
Screen View	111
Security Manager	111
Serial Connection Control	111
Service Configuration Manager	111
Software Inventory	111
System Diagnostics Manager	112
System Information Tool	112
System Monitor	112
System Partition Access	112
System Profile	112
Update Connector Manager	112
Web Manager Configuration	113
Delaying Netfinity Manager startup on OS/2 systems	113
Getting more information about Netfinity Manager	113
Installation options	114
Automated installation	114
Customized installation	115
FRU information (service only)	119
Diagnostic switch card	119
Disconnecting the shuttle	120
Front LED card assembly	121
I/O Legacy board	122
Memory card removal	122
Power backplane assembly	124
Processor/PCI backplane	124
Removing the shuttle	126
SCSI backplane assembly	126
Symptom-to-FRU index	129
Beep symptoms	129
No beep symptoms	132
Diagnostic panel LEDs	132
Diagnostic error codes	135
Error symptoms	140
Power supply LED errors	141
POST error codes	141
ServeRAID	147
SCSI error codes	148
Temperature error messages	148
Fan error messages	149
Power error messages	149
System shutdown	150
Power related system shutdown	150
Temperature related system shutdown	150
DASD checkout	151
Host Built-In Self Test (BIST) checkout	151
I2C bus fault messages	151
Undetermined problems	152
Parts listing (Type 8666)	155
Part A	155
System	156
Part B	157
System	158
Keyboards	159
Power cords	160
Related service information	161
Safety information	162
General safety	162
Electrical safety	162
Safety inspection guide	164
Handling electrostatic discharge-sensitive devices	165
Grounding requirements	165
Safety notices (multi-lingual translations)	165
Send us your comments!	194
Problem determination tips	195
Notices	195

Match case Limit results 1 per page

Error Code/Symptom

FRU/Action

00019504

(Processor 4 is not

functioning - check VRM and

processor LEDs)

VRM 4

Processor 4

Processor/PCI Board

I/O Legacy Board

00019701

(Processor 1 failed

BIST)

Processor 1

Processor/PCI Board

I/O Legacy Board

00019702

(Processor 2 failed

BIST)

Processor 2

Processor/PCI Board

I/O Legacy Board

00019703

(Processor 3 failed

BIST)

Processor 3

Processor/PCI Board

I/O Legacy Board

00019704

(Processor 4 failed

BIST)

Processor 4

Processor/PCI Board

00180100

(No room for PCI

option ROM)

Run Configuration/Setup

Failing Adapter

I/O Legacy Board

00180200

(No more I/O space

available for PCI adapter)

Run Configuration/Setup

Failing Adapter

I/O Legacy Board

00180300

(No more memory

(above 1MB for PCI adapter)

Run Configuration/Setup

Failing Adapter

I/O Legacy Board

00180400

(No more memory

(below 1MB for PCI adapter)

Run Configuration/Setup

Failing Adapter

I/O Legacy Board

00180500

(PCI option ROM

checksum error)

Remove Failing PCI Card

I/O Legacy Board

00180600

(PCI device built-in

self test failure)

Run Configuration/Setup

Failing Adapter

I/O Legacy Board

00180700, 00180800

(General

PCI error)

I/O Legacy Board

PCI Card

01295085

(ECC checking

hardware test error)

Processor/PCI Board

Processor

01298001

(No update data for

processor 1)

Ensure all processors are the same stepping level

and cache size.

Processor 1

01298002

(No update data for

processor 2)

Ensure all processors are the same stepping level

and cache size.

Processor 2

136

Hardware Maintenance Manual: Netfinity 7100 – Type 8666