IBM 866631Y Hardware Maintenance Manual - Page 35

Ethernet controller messages, Novell NetWare or IntraNetWare server ODI driver messages

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Table 2. Ethernet troubleshooting chart (continued) Ethernet controller problem Suggested Action The Ethernet controller stopped working without apparent cause. Check the following: v Run diagnostics for the Ethernet controller. v Try a different connector on the hub. v Reinstall the device drivers. Refer to the operating-system documentation and to the ServerGuide information. Ethernet controller messages The integrated Ethernet controller might display messages from the following device drivers: v Novell™ NetWare™ or IntraNetWare Server ODI v NDIS Adapter for level 4.0 (Windows NT) v SCO™ UNIX LLI Novell NetWare or IntraNetWare server ODI driver messages This section provides explanations of the error messages for the Novell NetWare or IntraNetWare server ODI driver, and suggested actions to resolve each problem. Table 3. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller PCNTNW-NW-026 The MSM is unable to parse a required custom keyword. Explanation: The user entered an incorrect parameter keyword. Action: Reload the driver using the correct keyword. PCNTNW-NW-054 The adapter did not respond to the initialization command. Explanation: The adapter did not respond when the driver tried to initialize it. Action: Verify that the Ethernet controller is enabled. If the Ethernet controller is enabled, go to "Starting the diagnostic programs" on page 14 to run the diagnostic programs. PCNTNW-NW-058 The adapter did not respond to the initialization command. Explanation: The interrupt request (IRQ) setting might not be valid or the EEPROM information might be incorrect. Action:Make sure the IRQ settings are correct in the Configuration/Setup Utility program. for information on setting the interrupt requests. If the IRQ settings are correct, go to "Starting the diagnostic programs" on page 14 to run the diagnostic programs. PCNTNW-NW-066 The cable might be disconnected from the adapter. Explanation: The cable might be disconnected from the server Ethernet port. Action: Verify that a cable is connected to the Ethernet port. PCNTNW-NW-071 The matching virtual adapter could not be found. Explanation: You tried to load another instance of the driver with a different I/O address. This new adapter could not be found. Action: Verify that you installed an IBM Netfinity 10/100 Fault Tolerant Adapter and make sure that the adapter is seated correctly. If the adapter is seated correctly, go to "Starting the diagnostic programs" on page 14 to run the diagnostic programs. Diagnostics 25

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Table 2. Ethernet troubleshooting chart (continued)
Ethernet controller
problem
Suggested Action
The Ethernet controller
stopped working
without apparent cause.
Check the following:
v
Run diagnostics for the Ethernet controller.
v
Try a different connector on the hub.
v
Reinstall the device drivers. Refer to the operating-system
documentation and to the ServerGuide information.
Ethernet controller messages
The integrated Ethernet controller might display messages from the following
device drivers:
v
Novell
™
NetWare
™
or IntraNetWare Server ODI
v
NDIS Adapter for level 4.0 (Windows NT)
v
SCO
™
UNIX LLI
Novell NetWare or IntraNetWare server ODI driver messages
This section provides explanations of the error messages for the Novell NetWare or
IntraNetWare server ODI driver, and suggested actions to resolve each problem.
Table 3. Novell NetWare or IntraNetWare ODI driver messages for the Ethernet controller
PCNTNW-NW-026
The MSM is unable to parse a required custom keyword.
Explanation:
The user entered an incorrect parameter keyword.
Action:
Reload the driver using the correct keyword.
PCNTNW-NW-054
The adapter did not respond to the initialization command.
Explanation:
The adapter did not respond when the driver tried to
initialize it.
Action:
Verify that the Ethernet controller is enabled. If
the Ethernet controller is enabled, go to “Starting the diagnostic
programs” on page 14 to run the diagnostic programs.
PCNTNW-NW-058
The adapter did not respond to the initialization command.
Explanation:
The interrupt request (IRQ) setting might not be valid
or the EEPROM information might be incorrect.
Action:
Make sure
the IRQ settings are correct in the Configuration/Setup Utility
program. for information on setting the interrupt requests. If the
IRQ settings are correct, go to “Starting the diagnostic programs”
on page 14 to run the diagnostic programs.
PCNTNW-NW-066
The cable might be disconnected from the adapter.
Explanation:
The cable might be disconnected from the server
Ethernet port.
Action:
Verify that a cable is connected to the
Ethernet port.
PCNTNW-NW-071
The matching virtual adapter could not be found.
Explanation:
You tried to load another instance of the driver with
a different I/O address. This new adapter could not be found.
Action:
Verify that you installed an IBM Netfinity 10/100 Fault
Tolerant Adapter and make sure that the adapter is seated
correctly. If the adapter is seated correctly, go to “Starting the
diagnostic programs” on page 14 to run the diagnostic programs.
Diagnostics
25