Insignia NS-24E730A12 User Manual (English) - Page 63

Insignia 15"/19"/22"/24" LED-LCD TV Maintaining • Do not use your TV in areas that are too hot or too cold, because the cabinet may warp or the screen may malfunction. Your TV works best in temperatures that are comfortable to you. • Storage temperatures are 32° to 122°F (0° to 50°C). • Working temperatures are 41° to 104°F (5° to 40°C). • Do not place your TV in direct sunlight or near a heat source. Cleaning the TV cabinet Clean the cabinet with a soft, lint-free cloth. If the cabinet is especially dirty, moisten a soft, lint-free cloth in a weak detergent solution, squeeze the excess moisture from the cloth, then wipe the screen or cabinet with the cloth. Use a clean cloth to dry the screen or cabinet. Cleaning the TV screen Clean the screen with a soft, lint-free cloth. Troubleshooting Warning Do not try to repair your TV yourself. Contact authorized service personnel. Video and audio Problem Solution Picture does not fill the screen. There are black bars around the picture. • Change the aspect ratio. An increasing amount of digital TV and movies are presented in wide screen (16:9). See "Adjusting the TV picture" on page 32. No picture (screen is not lit) and no sound. • Press on the TV or the remote control. • Make sure that the Audio Only option is set to Off. See "Playing TV audio only" on page 34. • Make sure that the video cables are connected securely to your TV. • Adjust the contrast and brightness. See "Adjusting the TV picture" on page 32. • Make sure that the power cord is plugged in. • Make sure that the correct video input source is selected. See "Selecting the video input source" on page 29. • Try another channel. The station may be experiencing problems. • Make sure that the incoming signal is compatible. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" on page 13 or "Connecting an antenna or cable TV (no box)" on page 17. • Check the closed caption settings. Some TEXT modes can block the screen. Problem Solution Dark, poor, or no picture (screen is lit), but sound is good. • Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" on page 13 or "Connecting an antenna or cable TV (no box)" on page 17. • Adjust the brightness. See "Adjusting the TV picture" on page 32. • Make sure that the correct picture mode is selected. See "Adjusting the TV picture" on page 32. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" on page 38. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. • Make sure that the video cables are connected securely to your TV. • The video cable(s) you are using may be bad. Try a new set. • Try another channel. The station may be experiencing problems. No color, dark picture, or color is not correct. • Try another channel. The station may be experiencing problems. • Adjust the color settings. See "Adjusting the TV picture" on page 32. • Make sure that the video cables are connected correctly and securely to your TV. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" on page 13 or "Connecting an antenna or cable TV (no box)" on page 17. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" on page 38. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. Only snow (noise) appears on the screen. • Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" on page 13 or "Connecting an antenna or cable TV (no box)" on page 17. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" on page 38. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. www.insigniaproducts.com 59