Kenwood DDX372BT User Manual - Page 64

Only for DDX672BH/DDX492/DDX392/DDX372BT/DDX320BT, DDX272., Only for DDX415BT/DDX315. - tuner not working

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REFERENCES ❏ iPod/iPhone No sound comes out of the speakers. • Disconnect the iPod/iPhone, then connect it again. • Select another source, then reselect "iPod". The iPod/iPhone does not turn on or does not work. • Check the connecting cable and its connection. • Update the firmware version. • Charge the battery. • Reset the iPod/iPhone. Sound is distorted. • Deactivate the equalizer either on this unit or the iPod/iPhone. A lot of noise is generated. • Turn off (uncheck) "VoiceOver" of the iPod/iPhone. For details, visit . No operations are available when playing back a track containing Artwork. • Operate the unit after the Artwork has loaded. Sound does not synchronize with the video. • Select [iPod] for . (Page 17) Videos cannot be played. • Connect with USB Audio and Video cable KCA-iP202. Other cables cannot be used. • Select [iPod] for . (Page 17) Videos have no sound. • Connect with USB Audio and Video cable KCA-iP202. Other cables cannot be used. • Select [iPod] for . (Page 17) ❏ Tuner AME automatic presetting does not work. • Store stations manually. (Page 26) Static noise while listening to the radio. • Connect the antenna firmly. ❏ AV-IN*1/AV-IN1*2/AV-IN2*2 No picture appears on the screen. • Turn on the video component if it is not on. • Connect the video component correctly. • For DDX672BH/DDX492/DDX392/DDX372BT/ DDX320BT/DDX272: set to [AV-IN] • For DDX415BT/DDX315: When "AV-IN2" is selected as the source, set to [AV-IN2]. *1 Only for DDX672BH/DDX492/DDX392/DDX372BT/DDX320BT/ DDX272. *2 Only for DDX415BT/DDX315. ❏ HD Radio reception (only for DDX672BH/DDX492) Sound quality changes when receiving HD Radio stations. • Fix the reception mode either to [DIGITAL] or [ANALOG]. (Page 25) No sound can be heard. • The HD Radio reception mode is not appropriate. Select the appropriate mode from [DIGITAL], [ANALOG] or [AUTO]. ❏ Pandora (only for DDX672BH/DDX492/ DDX392/DDX372BT/DDX320BT/ DDX272) The Pandora application does not work. • The Pandora application on your iPod touch/ iPhone/Android/BlackBerry is not the latest version. Update the application. ❏ Bluetooth (only for DDX672BH/ DDX492/DDX415BT/DDX392/ DDX372BT/DDX320BT) Phone sound quality is poor. • Reduce the distance between the unit and the Bluetooth mobile phone. • Move the car to a place where you can get a better signal reception. The sound is interrupted or skipped while using a Bluetooth audio player. • Reduce the distance between the unit and the Bluetooth audio player. • Disconnect the device connected for Bluetooth phone. • Turn off, then turn on the unit. • (If the sound is not yet restored) connect the player again. The connected audio player cannot be controlled. • Check whether the connected audio player supports AVRCP (Audio Video Remote Control Profile). Bluetooth device does not detect the unit. • Search from the Bluetooth device again. 64

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64
❏
i
P
od
/
i
P
hone
No
sound
comes
out
of
the
speakers.
•
Disconnect
t
h
e
i
P
od
/
i
Ph
one
,
t
h
en
connect
it
again
.
• S
e
l
ect
anot
h
er
source
,
t
h
en
rese
l
ect
“
i
P
od
”
.
The
i
P
od
/
i
P
hone
does
not
turn
on
or
does
not
work.
•
C
h
ec
k
t
h
e
connecting
ca
bl
e
and
its
connection
.
• U
pdate
t
h
e
f
ir
m
ware
v
ersion
.
•
C
h
arge
t
h
e
b
attery
.
•
Reset
t
h
e
i
P
od
/
i
Ph
one
.
Sound
is
distorted.
•
Deacti
v
ate
t
h
e
e
q
ua
l
i
z
er
eit
h
er
on
t
h
is
unit
or
t
h
e
i
P
od
/
i
Ph
one
.
A
l
ot
of
noise
is
generated.
• T
urn
o
ff (
unc
h
ec
k) “
VoiceO
v
er
”
o
f
t
h
e
i
P
od
/
i
Ph
one
.
F
or
detai
l
s
, v
isit
<h
ttp
://
www
.
app
l
e
.
co
m>.
No
operations
are
avai
l
ab
l
e
when
p
l
aying
back
a
track
containing
Artwork.
•
Operate
t
h
e
unit
a
f
ter
t
h
e
A
rtwor
k h
as
l
oaded
.
Sound
does
not
synchroni
z
e
with
the
video.
• S
e
l
ect
[
i
P
od
]
f
or
<
AV
Input
>
. (P
age
 17)
Videos
cannot
be
p
l
ayed.
•
Connect
wit
h USB A
udio
and
Video
ca
bl
e
KC
A-
i
P202.
Ot
h
er
ca
bl
es
cannot
b
e
used
.
• S
e
l
ect
[
i
P
od
]
f
or
<
AV
Input
>
. (P
age
 17)
Videos
have
no
sound.
•
Connect
wit
h USB A
udio
and
Video
ca
bl
e
KC
A-
i
P202.
Ot
h
er
ca
bl
es
cannot
b
e
used
.
• S
e
l
ect
[
i
P
od
]
f
or
<
AV
Input
>
. (P
age
 17)
❏
Tuner
AM
E
automatic
presetting
does
not
work.
• S
tore
stations
m
anua
ll
y
. (P
age
 26)
Static
noise
whi
l
e
l
istening
to
the
radio.
•
Connect
t
h
e
antenna
f
ir
ml
y
.
❏
AV
-
IN
*
1
/
AV
-
IN1
*
2
/
AV
-
IN2
*
2
No
picture
appears
on
the
screen.
• T
urn
on
t
h
e
v
ideo
co
m
ponent
i
f
it
is
not
on
.
•
Connect
t
h
e
v
ideo
co
m
ponent
correct
l
y
.
• F
or
DD
X672B
H
/
DD
X492/
DD
X392/
DD
X372BT/
DD
X320BT/
DD
X272:
set
<
AV
Input
>
to
[
AV
-
IN
]
• F
or
DD
X415BT/
DD
X315:
W
h
en
“
AV
-
IN2
”
is
se
l
ected
as
t
h
e
source
,
set
<
AV
Input
>
to
[
AV
-
IN2
]
.
*
1
Only for DDX672BH/DDX492/DDX392/DDX372BT/DDX320BT/
DDX272.
*
2
Only for DDX415BT/DDX315.
❏
HD
Radio
reception
(
on
l
y
for
DDX
67
2BH
/
DDX492
)
Sound
q
ua
l
ity
changes
when
receiving
HD
Radio
stations.
• F
i
x
t
h
e
reception
m
ode
eit
h
er
to
[
DI
G
ITAL
]
or
[
ANALO
G]
. (P
age
 25)
No
sound
can
be
heard.
• Th
e
HD
Radio
reception
m
ode
is
not
appropriate
.
S
e
l
ect
t
h
e
appropriate
m
ode
f
ro
m
[
DI
G
ITAL
]
,
[
ANALO
G]
or
[
AUTO
]
.
❏
P
andora
(
on
l
y
for
DDX
67
2BH
/
DDX492
/
DDX392
/
DDX3
7
2BT
/
DDX320BT
/
DDX2
7
2
)
The
P
andora
app
l
ication
does
not
work.
• Th
e
P
andora
app
l
ication
on
your
i
P
od
touc
h/
i
Ph
one
/A
ndroid
/Bl
ac
kB
erry
is
not
t
h
e
l
atest
v
ersion
. U
pdate
t
h
e
app
l
ication
.
❏
B
l
uetooth
(
on
l
y
for
DDX
67
2BH
/
DDX492
/
DDX415BT
/
DDX392
/
DDX3
7
2BT
/
DDX320BT
)
P
hone
sound
q
ua
l
ity
is
poor.
•
Reduce
t
h
e
distance
b
etween
t
h
e
unit
and
t
h
e
Bl
uetoot
h m
o
b
i
l
e
p
h
one
.
•
Mo
v
e
t
h
e
car
to
a
p
l
ace
w
h
ere
you
can
get
a
b
etter
signa
l
reception
.
The
sound
is
interrupted
or
skipped
whi
l
e
using
a
B
l
uetooth
audio
p
l
ayer.
•
Reduce
t
h
e
distance
b
etween
t
h
e
unit
and
t
h
e
Bl
uetoot
h
audio
p
l
ayer
.
•
Disconnect
t
h
e
de
v
ice
connected
f
or
Bl
uetoot
h
p
h
one
.
• T
urn
o
ff,
t
h
en
turn
on
t
h
e
unit
.
• (
I
f
t
h
e
sound
is
not
yet
restored
)
connect
t
h
e
p
l
ayer
again
.
The
connected
audio
p
l
ayer
cannot
be
contro
ll
ed.
•
C
h
ec
k
w
h
et
h
er
t
h
e
connected
audio
p
l
ayer
supports
A
VRC
P (A
udio
Video
Re
m
ote
Contro
l
P
ro
f
i
l
e
).
B
l
uetooth
device
does
not
detect
the
unit.
• S
earc
h f
ro
m
t
h
e
Bl
uetoot
h
de
v
ice
again
.
REFERENCES