Kenwood DPX794BH Instruction Manual - Page 50

Symptom, Remedy

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Pandora CD/USB/iPod Troubleshooting Symptom "NA FILE" "COPY PRO" "NO DEVICE" "NO MUSIC" "iPod ERROR" "MEMORY FULL" "ADD ERROR" "CHECK DEVICE" "NO SKIPS" "NO STATIONS" "STATION LIMIT" "UPGRADE APP" "CONNECT ERROR" "RATING ERROR" "THUMBS N/A" "LICENSE ERROR" Remedy Make sure the media (disc/USB) contain supported audio files. (Page 40) A copy-protected file is played (disc/USB). Connect a device (USB/iPod/iPhone), and change the source to USB/iPod FRONT/iPod REAR/iPod USB again. Connect a device (USB/iPod/iPhone) that contains playable audio files. • Reconnect the iPod. • Reset the iPod. You have reached the maximum storage limit of your iPod/iPhone. New station creation is unsuccessful. Check the Pandora application on your device. The skip limit has been reached. No stations are found. The number of registered stations has reached its limit. Retry after deleting unnecessary stations from your device. Make sure you have installed the latest version of the Pandora application on your device. Communication is unstable. Registration of thumbs up/thumbs down has failed due to insufficient network connectivity. Registration of thumbs up/thumbs down is not allowed. You try to access from a country which Pandora is not deliverable. Symptom Remedy "DISCONNECTED" USB is disconnected from the head unit. Please make sure the device is connected properly through USB. Spotify "CONNECTING" • Connected via USB input terminal: The device is connecting to the head unit. Please wait. • Connected via Bluetooth: The Bluetooth is disconnected. Please check Bluetooth connection and make sure both the device and unit are paired and connected. "CHECK APP" The Spotify application is not connected properly or user is not login. End the Spotify application and restart. Then, log in to your Spotify account. "CH LOCKED LOCK CODE?" The selected channel is locked. Enter the correct pass code to unlock. (Page 19) "CHAN UNSUB" The selected channel is unsubscribed. Call 1-866-635-2349 in the U.S.A. or 1-877-438-9677 in Canada to subscribe. (Page 17) SiriusXM® Radio "CH UNAVAIL" The selected channel is unavailable. For more information about the SiriusXM channel lineup, visit . "CHECK ANTENNA" Check that the antenna and its connection are in good condition. "CHECK TUNER" Make sure the SiriusXM Vehicle Tuner is connected to the unit. "NO SIGNAL" Make sure the antenna is mounted outside the vehicle. "SUBSCRIPTION UPDATED - Your subscription is updated. Press the volume knob to PRESS ENTER TO CONTINUE." continue. 44 ENGLISH

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44
ENGLISH
Symptom
Remedy
CD/USB/iPod
“NA FILE”
Make sure the media (disc/USB) contain supported audio
files. (Page 40)
“COPY PRO”
A copy-protected file is played (disc/USB).
“NO DEVICE”
Connect a device (USB/iPod/iPhone), and change the
source to USB/iPod FRONT/iPod REAR/iPod USB again.
“NO MUSIC”
Connect a device (USB/iPod/iPhone) that contains
playable audio files.
“iPod ERROR”
• Reconnect the iPod.
• Reset the iPod.
“MEMORY FULL”
You have reached the maximum storage limit of your
iPod/iPhone.
Pandora
“ADD ERROR”
New station creation is unsuccessful.
“CHECK DEVICE”
Check the Pandora application on your device.
“NO SKIPS”
The skip limit has been reached.
“NO STATIONS”
No stations are found.
“STATION LIMIT”
The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your
device.
“UPGRADE APP”
Make sure you have installed the latest version of the
Pandora application on your device.
“CONNECT ERROR”
Communication is unstable.
“RATING ERROR”
Registration of thumbs up/thumbs down has failed due
to insufficient network connectivity.
“THUMBS N/A”
Registration of thumbs up/thumbs down is not allowed.
“LICENSE ERROR”
You try to access from a country which Pandora is not
deliverable.
Symptom
Remedy
Spotify
“DISCONNECTED”
USB is disconnected from the head unit. Please make
sure the device is connected properly through USB.
“CONNECTING”
•
Connected via USB input terminal: The device is
connecting to the head unit. Please wait.
•
Connected via Bluetooth: The Bluetooth is disconnected.
Please check Bluetooth connection and make sure both
the device and unit are paired and connected.
“CHECK APP”
The Spotify application is not connected properly or user
is not login. End the Spotify application and restart. Then,
log in to your Spotify account.
SiriusXM® Radio
“CH LOCKED LOCK CODE?”
The selected channel is locked. Enter the correct pass
code to unlock. (Page 19)
“CHAN UNSUB”
The selected channel is unsubscribed.
Call 1-866-635-2349 in the U.S.A. or 1-877-438-9677 in
Canada to subscribe. (Page 17)
“CH UNAVAIL”
The selected channel is unavailable. For more
information about the SiriusXM channel lineup, visit
<www.siriusxm.com>.
“CHECK ANTENNA”
Check that the antenna and its connection are in good
condition.
“CHECK TUNER”
Make sure the SiriusXM Vehicle Tuner is connected to the
unit.
“NO SIGNAL”
Make sure the antenna is mounted outside the vehicle.
“SUBSCRIPTION UPDATED –
PRESS ENTER TO CONTINUE.”
Your subscription is updated. Press the volume knob to
continue.
Troubleshooting