Kenwood DPX794BH Instruction Manual - Page 51

supports Audio/Video Remote Control Profile AVRCP.

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Troubleshooting Symptom Remedy SiriusXM® Radio "CODE ERROR" Make sure you have entered the correct pass code. (Page 19) "NO CONTENT" There is insufficient content to start TuneScan. "SCAN CANCEL" TuneScan has been aborted. No Bluetooth device is detected. • Search from the Bluetooth device again. • Reset the unit. (Page 4) Bluetooth pairing cannot be made. • Make sure you have entered the same PIN code to both the unit and Bluetooth device. • Delete pairing information from both the unit and the Bluetooth device, then perform pairing again. (Page 22) Echo or noise is heard during • Adjust the microphone unit's position. (Page 22) a phone conversation. • Check the [ECHO CANCEL] setting. (Page 24) Bluetooth® Phone sound quality is poor. • Reduce the distance between the unit and the Bluetooth device. • Move the car to a place where you can get a better signal reception. Voice calling method is not successful. • Use voice calling method in a more quiet environment. • Reduce the distance from the microphone when you speak the name. • Make sure the same voice as the registered voice tag is used. Sound is being interrupted or • Reduce the distance between the unit and the Bluetooth skipped during playback of a audio player. Bluetooth audio player. • Turn off, then turn on the unit and try to connect again. • Other Bluetooth devices might be trying to connect to the unit. Bluetooth® Symptom The connected Bluetooth audio player cannot be controlled. "NOT SUPPORT" "NO ENTRY"/"NO PAIR" "ERROR" "NO INFO"/"NO DATA" "HF ERROR XX"/ "BT ERROR" "SWITCHING NG" The Bluetooth connection between the Bluetooth device and the unit is unstable. Remedy • Check whether the connected Bluetooth audio player supports Audio/Video Remote Control Profile (AVRCP). (Refer to the instructions of your audio player.) • Disconnect and connect the Bluetooth player again. The connected phone does not support Voice Recognition feature or phonebook transfer. There is no registered device connected/found via Bluetooth. Try the operation again. If "ERROR" appears again, check if the device supports the function you have tried. Bluetooth device cannot get the contact information. Reset the unit and try the operation again. If this does not solve the problem, consult your nearest service center. The connected phones might not support phone switching feature. Delete the unused registered Bluetooth device from the unit. (Page 26) ENGLISH 45

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ENGLISH
45
Troubleshooting
Symptom
Remedy
SiriusXM® Radio
“CODE ERROR”
Make sure you have entered the correct pass code.
(Page 19)
“NO CONTENT”
There is insufficient content to start TuneScan.
“SCAN CANCEL”
TuneScan has been aborted.
Bluetooth®
No Bluetooth device is
detected.
•
Search from the Bluetooth device again.
• Reset the unit. (Page 4)
Bluetooth pairing cannot
be made.
•
Make sure you have entered the same PIN code to both
the unit and Bluetooth device.
•
Delete pairing information from both the unit and
the Bluetooth device, then perform pairing again.
(Page 22)
Echo or noise is heard during
a phone conversation.
•
Adjust the microphone unit’s position. (Page 22)
• Check the
[ECHO CANCEL]
setting. (Page 24)
Phone sound quality is poor.
•
Reduce the distance between the unit and the Bluetooth
device.
•
Move the car to a place where you can get a better signal
reception.
Voice calling method is not
successful.
•
Use voice calling method in a more quiet environment.
•
Reduce the distance from the microphone when you
speak the name.
•
Make sure the same voice as the registered voice tag is
used.
Sound is being interrupted or
skipped during playback of a
Bluetooth audio player.
•
Reduce the distance between the unit and the Bluetooth
audio player.
•
Turn off, then turn on the unit and try to connect again.
•
Other Bluetooth devices might be trying to connect to the
unit.
Symptom
Remedy
Bluetooth®
The connected Bluetooth
audio player cannot be
controlled.
•
Check whether the connected Bluetooth audio player
supports Audio/Video Remote Control Profile (AVRCP).
(Refer to the instructions of your audio player.)
•
Disconnect and connect the Bluetooth player again.
“NOT SUPPORT”
The connected phone does not support Voice Recognition
feature or phonebook transfer.
“NO ENTRY”/“NO PAIR”
There is no registered device connected/found via
Bluetooth.
“ERROR”
Try the operation again. If “ERROR” appears again, check
if the device supports the function you have tried.
“NO INFO”/“NO DATA”
Bluetooth device cannot get the contact information.
“HF ERROR XX”/
“BT ERROR”
Reset the unit and try the operation again. If this does not
solve the problem, consult your nearest service center.
“SWITCHING NG”
The connected phones might not support phone
switching feature.
The Bluetooth connection
between the Bluetooth
device and the unit is
unstable.
Delete the unused registered Bluetooth device from the
unit. (Page 26)