KitchenAid KSIB900ESS Owners Manual - Page 25

KITCHENAID® MAJOR APPLIANCE LIMITED WARRANTY ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE. Please have the following information available when you call the Customer eXperience Center: ■■ Name, address and telephone number ■■ Model number and serial number ■■ A clear, detailed description of the problem ■■ Proof of purchase including dealer or retailer name and address IF YOU NEED SERVICE: 1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver section of the Use and Care Guide, or visit http://www.kitchenaid.com/customer-service. 2. All warranty service is provided exclusively by our authorized KitchenAid Service Providers. In the U.S. and Canada, direct all requests for warranty service to: KitchenAid Customer eXperience Center In the U.S.A., call 1-800-422-1230. In Canada, call 1-800-807-6777. If outside the 50 United States or Canada, contact your authorized KitchenAid dealer to determine whether another warranty applies. ONE YEAR LIMITED WARRANTY WHAT IS COVERED WHAT IS NOT COVERED For one year from the date of purchase, 1. Commercial, non-residential, multiple-family use, or use inconsistent with published user, operator or when this major appliance is installed, installation instructions. operated and maintained according to instructions attached to or furnished with the product, KitchenAid brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter "KitchenAid") will 2. In-home instruction on how to use your product. 3. Service to correct improper product maintenance or installation, installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e. house wiring, fuses or water inlet hoses). pay for Factory Specified Replacement 4. Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation solutions, etc.). Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased, or at its sole discretion replace the product. In the event of 5. Defects or damage caused by the use of non-genuine KitchenAid parts or accessories. 6. Conversion of products from natural gas or propane gas. 7. Damage from accident, misuse, abuse, fire, floods, acts of God or use with products not approved by KitchenAid. product replacement, your appliance will 8. Repairs to parts or systems to correct product damage or defects caused by unauthorized service, be warranted for the remaining term of alteration or modification of the appliance. the original unit's warranty period. 9. Cosmetic damage including scratches, dents, chips, and other damage to the appliance finishes YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY unless such damage results from defects in materials and workmanship and is reported to KitchenAid within 30 days. SHALL BE PRODUCT REPAIR AS 10. Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive environments including PROVIDED HEREIN. Service must be but not limited to high salt concentrations, high moisture or humidity or exposure to chemicals. provided by a KitchenAid designated service company. This limited warranty is valid only in the United States or 11. Food or medicine loss due to product failure. 12. Pick-up or delivery. This product is intended for in-home repair. Canada and applies only when the major 13. Travel or transportation expenses for service in remote locations where an authorized KitchenAid appliance is used in the country in which servicer is not available. it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty. 14. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal or replacement of the product. 15. Service or parts for appliances with original model/serial numbers removed, altered or not easily determined. The cost of repair or replacement under these excluded circumstances shall be borne by the customer. DISCLAIMER OF IMPLIED WARRANTIES IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province. DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY KitchenAid makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask KitchenAid or your retailer about buying an extended warranty. LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. KITCHENAID SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province. 11/14 25