Konica Minolta KIP 9900 User Guide - Page 135

Service Call Errors (E

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3. 4 Service Call Errors If the KIP 9900 has any abnormal error which the user can not fix, the Status Display indicates Service Call Errors as "E-XX". As KIP 9900 can make no more printing unless the error is cleared, call the service personnel immediately. Status Display (E-XX) PAPER DECK MF 1234 D1 WIRE CLEAN EXP- CLEAN SELECT CUT D2 D3 EXIT PF D4 COPY DENSITY MENU ENTER ONLINE Try to turn on/off the KIP 9900 before calling for the service as sometimes the error can be cleared. If "E-XX" is indicated again, turn off and unplug the KIP 9900, and call the service personnel immediately with informing him which of the following error codes is indicated. Error codes E-01 E-02 E-05 E-06 E-07 E-09 E-13 E-14 E-16 E-21 E-23 E-26 E-27 E-28 E-30 E-43 E-49 E-F0 E-Fb Error Fuser temperature rising error Abnormal fuser temperature Drum motor error Counter A / B error Cutter motor error Web End Error Paper feed motor error Fuser motor error Wire cleaning motor error Fuser thermostat error LED head cleaning motor error Surface Potential Control Error Density Sensor Error Density Control Error Developer Disconnection Error RFID (IC Tag) Error Developer pusher motor error Folder Error Flash ROM Error NOTE If E-26 or E-28 is indicated, it may be possible to clear it temporarily by easing the error check level in the User Modes. See the following each pages. [2.8.13 User Mode D (Error check level for E-26 error)] on page 2-66 [2.8.14 User Mode E (Error check level for E-28 error)] on page 2-69 3-31 Chapter 3 Error Correction & Maintenance

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Chapter 3
Error Correction & Maintenance
3-31
3. 4
Service Call Errors
If the KIP 9900 has any abnormal error which the user can not fix, the Status Display indicates
Service Call Errors as “E-XX”. As KIP 9900 can make no more printing unless the error is cleared,
call the service personnel immediately.
Status Display (E-XX)
Try to turn on/off the KIP 9900 before calling for the service as sometimes the error can be cleared.
If “E-XX” is indicated again, turn off and unplug the KIP 9900, and call the service personnel
immediately with informing him which of the following error codes is indicated.
Error codes
Error
E-01
Fuser temperature rising error
E-02
Abnormal fuser temperature
E-05
Drum motor error
E-06
Counter A / B error
E-07
Cutter motor error
E-09
Web End Error
E-13
Paper feed motor error
E-14
Fuser motor error
E-16
Wire cleaning motor error
E-21
Fuser thermostat error
E-23
LED head cleaning motor error
E-26
Surface Potential Control Error
E-27
Density Sensor Error
E-28
Density Control Error
E-30
Developer Disconnection Error
E-43
RFID (IC Tag) Error
E-49
Developer pusher motor error
E-F0
Folder Error
E-Fb
Flash ROM Error
COPY DENSITY
MENU
ENTER
ONLINE
MF
D1
D2
D3
EXIT
PAPER DECK
1
2
3
4
SELECT
CUT
WIRE CLEAN
EXP- CLEAN
D4
PF
NOTE
If E-26 or E-28 is indicated, it may be possible to clear it temporarily by easing the error check
level in the User Modes. See the following each pages.
[2.8.13 User Mode D (Error check level for E-26 error)] on page 2-66
[2.8.14 User Mode E (Error check level for E-28 error)] on page 2-69