Konica Minolta pagepro 5650EN pagepro 4650EN/5650EN User Manual - Page 179

Solving Problems with Media Misfeeds " Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you're using unsupported print media. Symptom Cause Solution Several sheets go through the printer together. The front edges of the media are not even. The media is moist from humidity. Remove the media and even up the front edges, then reload it. Remove the moist media and replace it with new, dry media. Too much static elec- Do not fan transparencies. tricity is present. Media misfeed message stays on. Top cover needs to Open and close the top cover of the be opened and printer again. closed again to reset the printer. Some media remains Recheck the media path and make misfed in the printer. sure that you have removed all of the misfed media. Duplex misfeeds. Unsupported media (wrong size, thickness, type, etc.) is being used. Use KONICA MINOLTA-approved media. See "Media Specifications" on page 84. Only plain paper, 60-105 g/m2 / 16-28 lb bond (pagepro 4650EN) or 68-105 g/m2 / 18-28 lb bond (pagepro 5650EN) can be autoduplexed. See "Media Specifications" on page 84. Make sure that you have not mixed media types in a paper tray. Do not duplex (double-sided) envelopes, labels, thick stock, or transparencies. Media is still being misfed. Recheck the media path inside the duplex option and make sure that you have removed all of the misfed media. Solving Problems with Media Misfeeds 169