Konica Minolta pagepro 5650EN pagepro 4650EN/5650EN User Manual - Page 180
See Media Specifications on Use KONICA MINOLTA-approved
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Symptom Media is misfeeding. Media is misfeeding. Cause Solution The media is not cor- Remove the misfed media and reposirectly positioned in tion the media properly in the tray. the tray. The number of sheets Remove the excess media and reload in the tray exceeds the correct number of sheets in the the maximum tray. allowed. The media guides are Adjust the media guides in the tray to not correctly adjusted match the size of the media. to the media size. Warped or wrinkled Remove the media, smooth it out, and media is loaded in the reload it. If it still misfeeds, do not use tray. that media. The media is moist Remove the moist media and replace it from humidity. with new, dry media. Transparencies have Remove the transparencies and load collected static elec- them in the tray one sheet at a time. tricity in the tray. Do not fan transparencies before load- ing them. Unsupported media (wrong size, thickness, type, etc.) is being used. Use KONICA MINOLTA-approved media. See "Media Specifications" on page 84. The media roller is dirty. Clean the media supply roller. For more details, refer to "Cleaning the Feed Roller (inside the Tray)" on page 141. 170 Solving Problems with Media Misfeeds