Konica Minolta pagepro 5650EN pagepro 4650EN/5650EN User Manual - Page 181
Solving Other Problems
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Solving Other Problems " For details on consumables, access www.q-shop.com. Symptom Cause Solution Printer The power cord is not Turn off the printer, confirm that the power is not correctly plugged into power cord is correctly plugged into the on. the outlet. outlet, and then turn on the printer. Something is wrong Plug another electrical appliance into with the outlet con- the outlet and see whether it operates nected to the printer. properly. The power switch is Turn the power switch off (O position), not correctly turned then turn it back to the on (I position). on (I position). The printer is con- Use a power source with the specificanected to an outlet tions listed in appendix A, "Technical with a voltage or fre- Specifications." quency that does not match the printer specifications. Data was An error message is Handle according to the message dissent to the displayed in the mes- played. printer, but it sage window. doesn't print. A job may be can- Click the User Authentication/Account celled if user authen- Track button in the printer driver, and tication or account then type in the necessary information track settings are before printing. specified. The control panel displays TONER LOW much sooner than expected. The toner cartridge may be defective or damaged. You printed with heavy toner coverage. Remove the toner cartridge and check it for damage. If it is damaged, replace it. See the specifications in Appendix A. Solving Other Problems 171